Managing a global PX research team for Warner Bros. Games Montréal. Guiding player-centered insights across AAA game development projects and franchises.
Responsibilities
Manage, mentor, and develop PX Researchers across all levels
Oversee performance, growth plans, and skill advancement
Foster a collaborative, curious, player-centric team culture
Oversee research planning across multiple projects and franchises
Align research with PX vision, strategic priorities, and studio needs
Prioritize research based on impact, ROI, and available resources
Build trusted partnerships with Design, Production, Publishing, and Insights teams
Ensure PX engagement early in development
Support cross-functional synthesis across PX, Analytics, Market Research, and Community teams
Produce unified, player-centered narratives
Ensure insights are reliable, actionable, and tailored to different stakeholders
Help teams identify knowledge gaps and use research to de-risk decisions throughout development
Requirements
Bachelor’s degree in HCI, Psychology, Cognitive Science, UX Research, or a related field, or equivalent experience
7+ years of experience in User Research, UX Research, or a related field
2+ years of mentoring or people leadership experience
Experience with products across mobile, console, and PC platforms preferred
Experience partnering with Design and Production teams in a development environment
Excellent communication and interpersonal skills
Strong prioritization, planning, and multi-project management capabilities
Familiarity with game development cycles, milestone structures, and production workflows
Solid command of user research methods and their strategic application across development phases
Ability to advocate for the player with clarity, empathy, and diplomacy
Demonstrated skill in anticipating risks and guiding teams toward confident, informed decisions
Commitment to curiosity, thoughtful communication, and shared accountability
Passion for gaming and exceptional player experiences
Proficiency in written and spoken English required
French/English bilingualism strongly preferred
Benefits
Thoughtfully curated benefits
Career-defining opportunities
Tools to explore and grow into your best self
Equal opportunity employer
Application and recruitment accommodations available for qualified candidates with disabilities
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