Sales Support Manager leading bids, proposals, market research, and competitive intelligence for WM Canada’s environmental services business. Managing proposal writers and supporting sales strategy.
Responsibilities
Develop, write, and edit sales proposals, presentations, and marketing support material
Review RFPs and RFIs, develop proposal task lists, write responses, track proposal development, manage pricing, and produce marketing collateral
Serve as liaison with sales teams and recommend communications, needs, and strategies
Administer the proposal writing team, including mentoring and guiding two marketing analysts and an intern
Manage the proposal writing process and module program and improve process efficiency
Create and maintain market and competitive intelligence on customer and competitor initiatives and service capabilities
Provide internal and external communications support, including newsletters and surveys
Locate and manage market research data sources and resources
Perform market research to increase quality prospects, shorten sales cycles, and improve close rates
Identify market trends and assist in formulating customer value propositions
Translate opportunity and customer needs into new solutions and recommended sales approaches
Lead sales workshops to develop account strategies and action plans
Assist with planning and equipping trade show events
Participate in special projects and perform other assigned duties
Requirements
Bachelor's Degree (accredited) in Sales, Marketing, Advertising, Business Administration, Communications or similar area of study, or High School Diploma or GED (accredited) and 4 years of relevant work experience in lieu of degree
5 years related work experience in addition to the education requirement
Knowledge of the waste industry, waste industry technologies and market, and sustainability trends in business
Ability to develop, write, and edit sales proposals, presentations, and marketing support material
Experience reviewing RFPs and RFIs, developing proposal task lists, writing responses, tracking proposal development, pricing, and producing marketing collateral
Ability to conduct opportunity-based market research and manage research data sources
Ability to create and maintain market and competitive intelligence
Ability to develop competitive sales plans and value propositions
Ability to collaborate with sales teams, managers, and senior leaders across functional areas
Ability to use standard office equipment and computers
Benefits
Competitive total compensation package
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Stock purchase plan
Company matching on a RRSP
Paid vacation
Paid holidays
Paid personal days
Training and development opportunities
Career advancement opportunities
Employee share ownership opportunities
Wellbeing support programs
Hybrid work with an option to work remotely one day per week
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