Technical Analyst for Workiy supporting Windows infrastructure modernization initiatives. Involved in upgrading server environments and implementing automation frameworks in a remote work setup.
Responsibilities
Support a large-scale Windows infrastructure modernization initiative
Upgrade legacy Windows Server environments
Implement automation frameworks
Enhance monitoring capabilities
Support hybrid cloud integration initiatives
Requirements
10+ years of enterprise infrastructure experience
Strong expertise with Microsoft Windows Server environments (2016–2025)
IT Support Technician supporting SysGen Solutions Group’s managed services and internal IT operations in Calgary. Monitoring systems, troubleshooting devices, and assisting clients and employees.
Senior Support Engineer troubleshooting OpenAI API infrastructure for strategic enterprise customers. Designing observability, incident response, and automation processes for reliable AI deployments.
AI Support Engineer troubleshooting complex OpenAI platform issues for enterprise customers. Automating support workflows and partnering with Engineering, Product, and Go - To - Market teams.
Support Engineer enabling onboarding, decommissioning, SQL migrations, and escalated platform support for veterinary software customers. Partnering with engineering, customer success, and implementation teams on reliable technical solutions.
Technical Support Analyst providing Tier 2 support for Achievers’ employee recognition and rewards platform. Troubleshooting integrations, migrations, upgrades, and client technical issues from Toronto.
We are hiring an OnBase Support Engineer (L3) for a contract role in Toronto, ON. Requires 6 - 8 years of experience with OnBase/ECM and SQL Server, strong L3 support skills, and expertise in workflow optimization.
Technical Support Associate installing, cabling, and troubleshooting Supermicro server, storage, and networking equipment in Quebec. Providing onsite customer support and coordinating data center deployments with engineering teams.
Senior Systems Engineer providing advanced escalation support for Calix, a broadband cloud and Wi - Fi technology provider. Resolving customer issues and supporting new cloud - connected products.