Sr. Support Analyst providing first - level IT support and security triage for OPENLANE’s digital used - vehicle marketplace. Resolving employee hardware, software, access, and application issues.
About the role
- Technical Analyst for Workiy supporting Windows infrastructure modernization initiatives. Involved in upgrading server environments and implementing automation frameworks in a remote work setup.
Responsibilities
- Support a large-scale Windows infrastructure modernization initiative
- Upgrade legacy Windows Server environments
- Implement automation frameworks
- Enhance monitoring capabilities
- Support hybrid cloud integration initiatives
Requirements
- 10+ years of enterprise infrastructure experience
- Strong expertise with Microsoft Windows Server environments (2016–2025)
- Experience supporting VMware vSphere 7.x/8.x environments
- Advanced hands-on experience with Ansible automation
- Strong PowerShell scripting skills
- Working knowledge of Terraform
- Experience with Azure Arc and Azure Update Manager
- Experience with hybrid cloud/on-premises infrastructure
- Strong understanding of change management processes
- Experience with ServiceNow is highly preferred
- Working knowledge of Red Hat Enterprise Linux (RHEL)
- Excellent troubleshooting and infrastructure modernization experience
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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