Sales Operations Manager scaling VendorPM’s vendor acquisition and self - serve revenue engine. Building Salesforce automation, forecasting, and SDR enablement for commercial real estate SaaS.
About the role
- Sales Enablement Specialist managing Salesforce, SAP, and Power BI operations for ZEISS optical technology. Supporting customer accounts, pricing, reporting, and cross-functional sales processes.
Responsibilities
- Create, maintain, and update customer accounts across Salesforce, SAP, and DVI
- Coordinate account readiness with Sales, Finance, Customer Service, and Shipping
- Govern customer master data and maintain accurate, complete, and consistent records
- Support account changes, master data maintenance, data discrepancy resolution, duplicate record resolution, data quality reviews, and system cleanup
- Manage Partner Program account updates and related system administration
- Support sales operations, account setup, order coordination, and customer onboarding
- Coordinate ECP, VCS, and other sales support activities
- Track requests, manage follow-up activities, and ensure timely execution
- Create and maintain Power BI dashboards and prepare sales reports and analytics
- Deliver reporting and business insights for decision-making
- Support ad hoc reporting and data analysis
- Maintain and validate pricing information across business systems
- Act as central contact for sales operations inquiries and requests
- Coordinate activities across Sales, Finance, Customer Service, Shipping, Marketing, and other internal teams
- Communicate updates, facilitate issue resolution, and manage departmental handoffs
- Develop and maintain SOPs, process documentation, and training materials
- Identify opportunities to improve processes, automate activities, and increase operational efficiency
- Maintain operational knowledge repositories and support continuous improvement initiatives
Requirements
- Associate’s or Bachelor’s degree in Business Administration, Business Management, Computer Science, Mathematics, or a related field
- 1–3 years of experience in sales operations, customer service, account administration, business reporting, or related business functions
- Experience working with CRM, ERP, reporting, or customer management systems
- Experience creating reports and dashboards using Excel and Power BI preferred
- Basic understanding of SQL requests and data analysis highly preferred
- Experience working with Salesforce and SAP strongly preferred
- Basic understanding of optical lens products considered an asset
- Strong analytical and problem-solving skills
- Advanced Microsoft Excel skills
- Power BI reporting and dashboard maintenance experience preferred
- Strong organizational and multitasking abilities
- High attention to detail and commitment to data accuracy
- Excellent verbal and written communication skills
- Ability to work effectively across departments
- Strong customer service and relationship management skills
- Ability to manage competing priorities
- Process-oriented mindset focused on continuous improvement and automation
- Ability to learn new technologies and systems quickly
Benefits
- Performance bonus or sales commissions
- Medical plans
- Vision
- Dental
- RPP
- Employee Assistance Program
- Paid time off including vacation, personal, and sick days
- Barrier-free and accessible employment practices
- Code-protected accommodation through any stage of the recruitment process
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Sales enablement leader accelerating sales readiness for Texada’s cloud platform serving equipment dealerships and rental businesses. Building onboarding, sales plays, knowledge systems, and AI - assisted enablement.
Senior Sales Operations Analyst supporting Docker’s developer - tooling SaaS revenue operations in Canada and the United States. Managing field support, Salesforce systems, FP&A updates, onboarding, and data quality.
Baxter sales enablement specialist driving clinical nutrition growth across Canadian territories. Supporting customers, sales teams, product implementation, forecasting, and cross - functional healthcare operations.
Sales Operations Specialist optimizing Salesforce, Salesloft, and DealHub for Powerfleet’s AIoT SaaS business. Supporting global sales productivity through data hygiene, forecasting, process improvement, and user enablement.
Director of Sales Operations at Corel, a software company rebuilding commercial infrastructure after its Vector Capital carveout. Leading forecasting, revenue systems, analytics, sales programs, and a high - performing Revenue Operations team.
Sales operations leader scaling Phreesia’s healthcare SaaS revenue engine with Salesforce, forecasting, and AI. Leading planning, analytics, commercial systems, and team development across Phreesia’s growing solution portfolio.
Dropbox Director leading global sales enablement programs. Improving seller performance through analytics, training, playbooks, process design, and cross - functional revenue alignment.
Sales Enablement Leader building content, training, and GTM programs for Caseware’s audit and accounting software. Establishing the enablement function and scaling sales support globally.
Senior Sales Enablement Specialist at Hitachi Solutions responsible for sales productivity and training programs. Collaborating with teams to ensure seller success through effective tool and content management.