Sales Enablement Coordinator supporting Manulife’s financial - services sales operations. Coordinating campaigns, advisor programs, reporting, Salesforce administration, events, and onboarding.
About the role
- Sales Operations Analyst supporting Canonical’s global Ubuntu open-source business through CRM, data quality, planning and sales enablement. Driving scalable revenue operations and productivity improvements across distributed teams.
Responsibilities
- Support a team of experts growing and managing global direct, alliance, channel partner and online sales
- Support leadership by providing insights to drive improvements
- Partner with sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal teams
- Support day-to-day operations of global sales and business development functions
- Drive data quality through opportunity checking, order processing, new hire training, policy and process documentation, reporting and data cleansing
- Enable sales teams on CRM and revenue operations policies, processes and systems
- Support reporting and improvement of data quality, sales metrics, dashboards and ad-hoc analytical tasks
- Support planning, monitoring and improvement of revenue operations across leads, pipeline, velocity, productivity and renewals
- Deliver insights for territory and quota management, channel development and sales productivity
- Assist with automation and streamlining of the end-to-end Lead to Order process
- Maintain compliance and associated governance
Requirements
- Exceptional academic track record from both high school and university
- Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
- Experience working as an analyst in revenue/sales operations or related fields such as financial analysis, sales analysis or sales order processing
- Drive and a track record of going above-and-beyond expectations
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent attention to detail and data-driven, analytical and problem-solving skills
- Planning and organisational skills, including the ability to interact and work with stakeholders across functions and at all levels of the organisation
- Strong communication, interpersonal, negotiation and influencing skills, including comfort working with teams under commercial pressure
- Professional written and spoken English with excellent presentation skills
- Ability to travel internationally up to four times a year for company events
- Experience gained within a similar, technology subscription-based business (nice to have)
- Understanding of working in a global, multicultural organization including within a team based remotely in multiple time zones (nice to have)
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
- Performance-driven annual bonus or commission
- International travel opportunities for company events
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