About the role

Sales Operations Specialist scaling Wavo’s AI-powered music marketing solutions through Salesforce administration and process automation. Analyzing CRM data to improve sales performance and pipeline health.

Responsibilities

Work cross-functionally to design and implement scalable processes, workflows, and automation for an efficient and effective sales organization
Maintain and update sales operations reports and documentation, including quotas, commissions, sales knowledge base, onboarding materials, and deal approval workflows
Manage the day-to-day operations of Salesforce CRM
Support data management initiatives, ensuring data quality and accuracy
Analyze CRM data to generate insights on leading indicators and metrics, guiding sales leadership in improving sales cycle performance and pipeline health

Bachelor’s degree
3+ years of experience in sales operations at a high-growth SaaS or technology company
Extensive Salesforce experience, including building custom dashboards and reports, managing custom objects and fields, and automating processes using Process Builder and/or Workflow
Proven project management and organizational skills
Proficiency with MS Excel and Google Sheets
English proficiency required
French proficiency required for positions permanently located in Quebec
Familiarity with digital marketing, Gong, and Tableau is a plus

Group health and dental insurance plan
Competitive compensation structure
A dynamic and empowering workplace where employees come from a wide range of cultural and professional backgrounds
The opportunity to be part of innovation at the intersection of music, marketing and advertising, and technology
French-language training will be offered to all permanent employees in Quebec who do not have a strong command of French