Sales Operations Specialist

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About the role

  • Sales Operations Specialist coordinating reseller activities, CRM accuracy, and compliance for Maya HTT’s software and engineering solutions business. Supporting regional sales teams and Qualiopi certification.

Responsibilities

  • Coordinate and support global reseller-related activities, including system access setup, user certifications, and resolution of operational issues
  • Maintain product and pricing accuracy within Salesforce CRM
  • Investigate discrepancies and coordinate resolution of missing products or pricing issues
  • Provide day-to-day operational and administrative support to regional sales teams
  • Coordinate internal processes, resolve issues, and handle sales-related requests
  • Coordinate Qualiopi France training compliance certification requirements
  • Manage training documentation, regulatory compliance, customer follow-up, quality monitoring, audit preparation, and ongoing certification maintenance
  • Report to the Sales Operations Director

Requirements

  • A bachelor's degree or DEC in business administration or a related field
  • Fully bilingual in English and French required (written and spoken)
  • 1–3 years of experience in sales support, administrative support, sales operations, or customer service
  • Experience in a software and services sales environment (asset)
  • Strong communication and customer-service skills, both verbal and written
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong attention to detail
  • Organized, self-motivated and able to work autonomously
  • Experience with Salesforce or similar CRM software
  • Proficiency in MS Excel required
  • Authorization to work in the country where the job is located

Benefits

  • Flex Working Hours and Hybrid Work
  • 100% Employer-Paid Benefits starting from Day One: Medical, Dental, Vision, Life, Short/Long Term disability insurances
  • Retirement Savings: Group RRSP / DPSP Plan with Employer Contributions open to join from Day One
  • Career Growth Opportunities and flexible career paths
  • Learning Opportunities and skills development
  • Flexible PTO Policy
  • Sick/Personal Days
  • Summer Flex Schedule
  • Structured Onboarding Program
  • Team member support and assistance from Day One
  • Equal opportunity employer committed to diversity and inclusion
  • Accommodations available upon request during the hiring and selection process

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridMontrealCanada

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