About the role

Spécialiste des opérations de vente chez Maya HTT, chef de file en ingénierie numérique et partenaire de Siemens. Coordination des revendeurs, CRM Salesforce et conformité Qualiopi.

Responsibilities

Coordinate and support reseller-related activities worldwide, including system access setup, user certifications, and resolution of operational issues
Ensure product and pricing accuracy in the CRM (Salesforce), analyze discrepancies, and coordinate the resolution of issues involving missing products or pricing errors
Provide daily operational and administrative support to regional sales teams, including coordinating internal processes, contributing to issue resolution, and responding to sales-related requests
Coordinate Qualiopi certification requirements, including training documentation, regulatory compliance, customer follow-up, quality control, audit preparation, and ongoing certification maintenance
Contribute to achieving sales targets under the direction of Sales Operations

Bachelor’s degree or college diploma in Business Administration or a related field
Fully bilingual in French and English, both spoken and written
At least 1 year of experience in sales support, administrative support, sales operations, or customer service
Experience in a software and services sales environment is an asset
Excellent verbal and written communication and customer service skills
Ability to manage multiple tasks simultaneously, set priorities, and manage time effectively
Strong attention to detail and commitment to accuracy
Highly organized, self-motivated, and proactive
Experience with Salesforce or a similar CRM system
Proficiency in Microsoft Excel required

Flexible schedule and hybrid work model
Comprehensive benefits plan fully paid by the employer from day one, including medical, dental, vision, life, and short- and long-term disability insurance
Group retirement savings plan (group RRSP/DPSP) with employer contributions, available from day one
Excellent advancement opportunities through flexible career paths that encourage internal mobility
Learning opportunities with recognized industry experts to develop your skills
Generous time-off policy, including flexible vacation, sick and personal days, and a reduced summer schedule
Structured onboarding program providing support from your first day
Competitive compensation
Permanent position