Sales Operations Analyst supporting Canonical’s global Ubuntu open - source business through CRM, data quality, planning and sales enablement. Driving scalable revenue operations and productivity improvements across distributed teams.
About the role
- Sales Enablement Coordinator supporting Manulife’s financial-services sales operations. Coordinating campaigns, advisor programs, reporting, Salesforce administration, events, and onboarding.
Responsibilities
- Provide administrative and sales support to leadership and internal and external sales colleagues
- Coordinate email campaign distribution, track results, and prepare performance updates
- Process and track vendor invoices
- Monitor applicable budgets and provide updates to wholesalers and sales leaders
- Plan and deliver in-person and virtual advisor events, educational programs, promotional activities, and internal meetings
- Administer the continuing education credit process, including submission, approval, participant reporting, and certificate delivery
- Prepare ad hoc reports using Salesforce and Microsoft Power BI
- Provide data analysis and insights to sales leaders and team members
- Maintain accurate advisor assignments in Salesforce
- Support adoption of new sales tools and technologies through guidance, training, and troubleshooting
- Support national sales initiatives and special projects
- Coordinate employee onboarding and offboarding, including system access, equipment, documentation, and related administrative requirements
- Travel occasionally for training, meetings, and events
Requirements
- Post-secondary education
- Strong proficiency with Microsoft Office applications, including Excel and Word
- Strong proficiency with Microsoft Power BI, Salesforce, and Salesforce Marketing Cloud
- Strong organizational, time-management, and priority-setting skills
- Ability to meet tight deadlines
- Strong problem-solving and analytical skills
- Ability to investigate issues independently
- Strong verbal communication and business writing skills
- Ability to manage multiple priorities while maintaining accuracy and attention to detail
- Ability to exercise discretion and tact when handling sensitive and confidential information
- Experience in or knowledge of the life insurance business and related products (preferred)
- Ability to learn new technologies quickly and become a subject matter resource (preferred)
- Bilingualism in English and French is a strong asset
Benefits
- Learn and grow career opportunities
- Flexible environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability coverage
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
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