Commercial Renewals Broker at Zensurance facilitating policy renewals and client relationships for Canadian businesses. No cold calling required; leads are provided.
Responsibilities
Supporting and effectively managing the renewal process for existing customers within your account portfolio to ensure seamless retention.
Carefully reviewing all account policy data for accuracy and ensuring zero errors in client documentation.
Maintaining effective communication with clients to fully understand their unique insurance requirements and making strategic recommendations.
Advising customers on "silent exclusions" or gaps in coverage and recommending additional lines to strengthen their risk architecture.
Liaising with insurance partners to negotiate and create the best possible insurance packages for each client.
Requirements
You hold a valid broker license for your province and have 1+ years of P&C experience. Previous commercial broking experience is strongly preferred.
CIP, CAIB, or CRM designation is a bonus.
You're skilled at translating complex insurance concepts into simple, clear language that clients appreciate.
Proven ability to utilize a BMS or other digital tools to streamline your workflows and manage high-volume client data.
You thrive working with colleagues, underwriting teams, and partners to achieve shared goals and deliver seamless service.
You approach challenges with persistence and agility, consistently meeting set targets and finding innovative solutions.
You have strong prioritization skills and demonstrated flexibility in managing a diverse portfolio of clients and tasks simultaneously.
You maintain a sharp attention to detail, ensuring accuracy in all policy and account management processes.
Benefits
Remote-first setup for added flexibility
Home office allowance to create a comfortable workspace
Top-tier tech: "Office in a box" with all necessary tech equipment
Half days before public holidays: Enjoy half days before long weekends
Flexible health and dental plans for families, including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave top-up, because family comes first
Education assistance reimbursement for courses, conferences, books, and memberships
Opportunities to learn from industry experts and grow your career
Weekly Friday huddles to share updates and connect across teams
Virtual & in-person team-building events to strengthen our culture
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