Quality Assurance Administrator supporting franchise quality assurance across 340 locations in North America. Ensuring compliance with insurance carrier standards and managing claims effectively.
About the role
- Quality Assurance Specialist II administering and maintaining VSL quality management system at Seaspan Shipyards. Responsible for addressing deficiencies and conducting internal audits in Victoria Shipyards.
Responsibilities
- Coordinates and maintains the quality management system within Victoria Shipyards by monitoring, reporting, and administering actions which prevent non-conformities.
- Tracks and verifies corrective actions and reports on the performance of the quality system to Quality Management and the appropriate corporate group.
- Assesses non-conformances and coordinates with Shipyard personnel to correct the process or amend procedures to correct any non-conformity.
- Assists in maintaining the quality management system in a manner consistent with the quality management system manual and communicates the requirements and procedures to all employees.
- Conducts internal audits (e.g. Process, Subcontractor, etc.).
- Conducts quality assurance inspections and monitors performance tests, documents results, and is responsible for the preservation of data.
- Maintains Procedures, Work Instructions and Forms as well as Quality Assurance documentation and records related to specific projects.
- As directed, provides coordinating support for Shipyards core processes.
- Performs additional duties as assigned.
Requirements
- Post-secondary Diploma in Quality Management Systems, or an equivalent combination of education and experience.
- Internal auditing experience is an asset.
- Shipbuilding or related trades experience is an asset.
- Business ethics, integrity, and honesty in all situations.
- Knowledge of the requirements of ISO 9001.
- Knowledge of VSL Quality Assurance policies and procedures is an asset.
- Knowledge of Power BI and Intelex is an asset.
- Written and verbal communication skills in the English language.
- Flexible and adaptable to changing situations and work environments.
- Initiative, active listening skills, and action/result-oriented nature.
- Ability to collaborate with teams and focus people’s energy and attention on bringing various priorities together to achieve set goals and objectives.
- Technical, analytical, presentation, organizational, and interpersonal skills.
- Demonstrates tact, diplomacy, and creative problem-solving abilities.
- Computer proficiency in standard Microsoft applications.
Benefits
- annual bonus
- pension plan matching
- extended health care (i.e. paramedical services for massage therapy, speech therapy, mental health coverage, physiotherapy, and more)
- dental care
- vision care
- life insurance
- medical leave coverage
- parental leave coverage
- childcare benefit partnership
- $500 personal spending account
- Employee Family Assistance Program (EFAP)
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
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