Manager leading Quote-to-Order strategy, Salesforce CPQ operations, and team development. Advancing revenue operations for Zscaler’s cloud cybersecurity platform.
Responsibilities
Build a long-term strategy and systems roadmap supporting Quote-to-Order
Manage priorities and feature backlogs
Prioritize and groom sprint backlogs to capture user requirements
Provide application support and drive enhancements on the Salesforce CPQ platform
Align with go-to-market business leaders to understand growth strategies
Optimize processes through experimentation, prototyping, and feature development
Build, direct, mentor, and coach team members
Drive high performance, professional development, and operational excellence
Requirements
Strong experience with Quote-to-Order processes, including NPI and CPQ operations
Ability to apply an architectural mindset when proposing solution designs
Proven ability to lead operational support, business-critical enhancements, process improvements, and author business requirements and solution designs
Success in managing product and sprint backlogs
Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies
3+ years managing direct reports, including analysts and QA engineers
Proven track record of establishing quality standards
Ability to thrive in a fast-paced, dynamic environment using Agile methodologies
Strong analytical, problem-solving, and decision-making skills
Experience working in a high growth SaaS or technology company
Hands-on experience executing CPQ implementations at scale
Highly motivated and self-driven approach to continuous operational improvement
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