Governance and Quality Assurance Lead, National Accounts

Posted 2 weeks ago

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About the role

  • Governance & Quality Assurance Lead at Zurich Canada focusing on compliance and risk management. Championing underwriting governance and implementing quality assurance measures across operations.

Responsibilities

  • Lead implementation of changes to underwriting processes and controls
  • Ensure compliance with Zurich policies and applicable regulatory requirements
  • Support risk governance and reporting processes
  • Develop and maintain governance frameworks, underwriting guidelines, and letters of authority
  • Champion fit-for-purpose documentation and authority standards
  • Implement and oversee robust quality control processes across underwriting
  • Support Technical Underwriting Reviews (TURs)
  • Collaborate with various functions to identify and mitigate compliance risks
  • Conduct risk assessments and investigations
  • Monitor adequacy of internal controls
  • Provide onboarding, training, and guidance to business units
  • Reinforce underwriting discipline and excellence through tailored learning modules
  • Evaluate and refine current business unit specific processes

Requirements

  • Bachelor’s degree in business, risk management, insurance, or related field
  • 7+ years of experience in risk management, underwriting, governance, or compliance
  • Strong knowledge of insurance regulatory requirements, internal controls, and risk frameworks
  • Proven track record of implementing governance frameworks, quality assurance, and audit processes
  • Excellent analytical, problem-solving, and communication skills

Benefits

  • Comprehensive health / benefits plan with varying levels of coverage
  • Minimum of four weeks of vacation per year
  • Four personal days per year
  • Access to a comprehensive range of training and development opportunities
  • Flexible work arrangements

Job title

Job type

Full Time

Experience level

Senior

Salary

CA$130,000 - CA$180,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridCanada

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