Senior Quality Engineer building automated testing for Just Eat Takeaway.com’s courier logistics systems. Improving reliability, scalability, and release quality across its global online delivery platform.
ZI
Governance and Quality Assurance Lead, National Accounts
Posted 6 months ago
About the role
- Governance & Quality Assurance Lead at Zurich Canada focusing on compliance and risk management. Championing underwriting governance and implementing quality assurance measures across operations.
Responsibilities
- Lead implementation of changes to underwriting processes and controls
- Ensure compliance with Zurich policies and applicable regulatory requirements
- Support risk governance and reporting processes
- Develop and maintain governance frameworks, underwriting guidelines, and letters of authority
- Champion fit-for-purpose documentation and authority standards
- Implement and oversee robust quality control processes across underwriting
- Support Technical Underwriting Reviews (TURs)
- Collaborate with various functions to identify and mitigate compliance risks
- Conduct risk assessments and investigations
- Monitor adequacy of internal controls
- Provide onboarding, training, and guidance to business units
- Reinforce underwriting discipline and excellence through tailored learning modules
- Evaluate and refine current business unit specific processes
Requirements
- Bachelor’s degree in business, risk management, insurance, or related field
- 7+ years of experience in risk management, underwriting, governance, or compliance
- Strong knowledge of insurance regulatory requirements, internal controls, and risk frameworks
- Proven track record of implementing governance frameworks, quality assurance, and audit processes
- Excellent analytical, problem-solving, and communication skills
Benefits
- Comprehensive health / benefits plan with varying levels of coverage
- Minimum of four weeks of vacation per year
- Four personal days per year
- Access to a comprehensive range of training and development opportunities
- Flexible work arrangements
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