Banking Administrative Clerk performing back-office administrative functions to support operations, ensure compliance, and maintain confidential information in a banking environment.
Responsibilities
Manage and process incoming mail and related materials, ensuring accurate sorting and distribution. Complete assigned workloads within established Service Level Agreements (SLAs), meeting targets for accuracy and timeliness. Review and analyze internal processes, identifying opportunities for efficiency improvements. Investigate non-standard activities and escalate issues according to procedures. Apply operational frameworks and ensure adherence to Anti Money Laundering (AML) requirements and Business Continuity standards. Maintain thorough understanding of industry regulations and emerging issues, ensuring compliance. Handle sensitive and confidential documentation with discretion and professionalism. Support team initiatives and promote a positive work environment through collaboration. Participate actively in ongoing training, cross-training, and skill development to enhance performance. Uphold the company’s Code of Conduct with integrity and sound judgment.
Requirements
2 to 4 years of relevant administrative experience in a banking or financial services environment. Strong attention to detail, organizational, and time management skills. Proficiency in Microsoft Office Suite (Excel, Word, Outlook), Acrobat Reader, and general Windows applications. Excellent verbal and written communication skills. Ability to work independently with critical thinking abilities. Nice to Have: Previous banking experience. A post-secondary diploma or degree. Experience with operational or back-office banking functions.
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