Machine Learning Engineer developing AI Agents utilizing LLMs for contact centers. Collaborating with engineering teams to integrate cutting - edge AI solutions in production environments.
CR
Cresta
Currently Hiring
About the company
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
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13 jobs found
Senior Software Engineer designing and maintaining scalable backend architectures for AI solutions at Cresta. Collaborating with teams to enhance system reliability and performance.
Senior Machine Learning Engineer developing next - gen AI systems at Cresta. Leading high - impact AI initiatives and collaborating with cross - functional teams in a remote setting.
Software Engineer developing scalable and reliable backend architectures for AI Agent solutions at Cresta. Collaborating with teams to integrate cutting - edge AI technologies while ensuring high performance and availability.
AI Agent Engineer developing state - of - the - art AI Agents at Cresta for contact centers. Collaborating with teams to deploy solutions that enhance customer insights and workflows.
Senior Software Engineer building AI agent infrastructure and solving distributed systems challenges for Cresta. Empowering contact centers with AI and human intelligence to improve customer interactions.
Senior Software Engineer responsible for authentication systems in AI - driven contact center solutions. Collaborating with product and engineering teams on innovative platform developments.
Senior Software Engineer building scalable backend services integrating AI Agents with CCaaS platforms. Focused on real - time communication and seamless AI - to - human transitions in contact centers.
Senior Frontend Engineer developing seamless mobile experiences for AI - driven contact center solutions at Cresta. Collaborating with teams on frontend architecture and customer - focused deliverables.
Staff Backend Engineer focusing on backend systems for AI Agents in contact centers at Cresta. Lead architecture and integration with CCaaS platforms for real - time communication.
Senior Frontend Software Engineer working on screen capturing and analytics systems for Cresta's AI platform. Collaborating with product teams to enhance user experience and automate workflows.
Senior Software Engineer building and maintaining robust frontend solutions at Cresta. Join a mission - driven company revolutionizing workforce engagement with AI technology.
Forward Deployed Engineering Intern supporting AI Agent team focusing on real - world AI deployments. Collaborate with customers and teams to create effective AI solutions through engineering and technical problem solving.