Senior Change Management Consultant needed for enterprise transformation and Microsoft Dynamics adoption. Develop strategies for readiness, engagement, and adoption.
Responsibilities
Develop and implement comprehensive change management strategies, plans, and frameworks. Assess organizational readiness, stakeholder impacts, adoption levels, and resistance. Lead stakeholder engagement, develop communication and training plans, support rollout of new functionality, establish adoption KPIs, facilitate workshops, and support governance and post-implementation reviews.
Requirements
Must-Have: 10+ years of organizational change management experience; 5+ years supporting enterprise business change/digital transformation; experience with enterprise applications/CRM/digital platforms; strong experience with user adoption, stakeholder engagement, readiness, impact assessments; recognized change methodologies (Prosci ADKAR, ACMP/CCMP, Kotter); proven ability to influence stakeholders; strong communication/facilitation/presentation/analytical/interpersonal skills; experience developing change management, communication, stakeholder engagement, and training strategies. Nice to Have: OPS or public sector experience; Microsoft Dynamics or enterprise CRM; governance structures, KPIs, dashboards; complex regulated environments.
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