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Director, Human Resources

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Posted 2 days ago

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About the role

  • Director, Human Resources at CAO: shape people strategy, culture, and total rewards as senior HR leader and trusted advisor to the CEO and ELT.

Responsibilities

  • Reporting directly to the CEO & Registrar, the Director, Human Resources serves as the organization’s senior HR leader and trusted advisor to the Executive Leadership Team (ELT). This highly visible leadership role is responsible for shaping and executing the CAO’s people strategy, culture, workforce planning, total rewards, and organizational effectiveness. The Director partners closely with the CEO, ELT, and Board committees to align people strategies with organizational priorities, provide expert guidance on workforce and workplace matters, and support enterprise-wide decision making through a people and culture lens. Operating within a lean team structure, the Director maintains end-to-end accountability for the HR function, balancing strategic leadership with operational oversight to ensure high-quality, responsive, and compliant HR service delivery. The role leads the development and continuous improvement of HR programs, policies, and governance frameworks that strengthen organizational performance, mitigate risk, and support a workplace culture that is inclusive, respectful, and psychologically safe. The Director is ultimately accountable for the effectiveness, integrity, and sustainability of the organization’s HR practices, ensuring they enable business objectives, support employees, and position the CAO for long-term success.

Requirements

  • Post-secondary diploma or degree in Human Resources, Business Administration, Industrial Relations, or a related field, or an equivalent combination of education, training, and/or experience. A minimum of 8-10 years of progressive HR management experience, including demonstrated experience in HR leadership roles encompassing employee relations, total rewards, workforce planning, policy development, and organizational effectiveness. Proven experience advising executive leadership on complex people matters, with the ability to influence decision-making and align people strategies with organizational priorities. Strong knowledge of Ontario employment-related legislation, including the Employment Standards Act, Occupational Health & Safety Act, Human Rights Code, AODA, and other applicable frameworks, with the ability to translate legislative requirements into practical organizational policies and practices. Demonstrated ability to leverage HRIS, data analytics tools, and emerging technologies (including AI-enabled solutions) to streamline processes, enhance reporting, and support data-driven HR decisions. Demonstrated experience in total rewards governance and compensation practices, including salary administration, pay-for-performance programs, and market alignment. Experience leading organizational design, workforce planning, and change management initiatives, including restructuring, role clarity, and capacity building. Strong understanding of HR governance and policy development, with the ability to identify, assess, and mitigate legal and reputational risks. Demonstrated ability to analyze and interpret HR data and workforce metrics, translating insights into actionable recommendations to support organizational performance and decision-making. Strong leadership and people management skills, with experience coaching and developing staff, setting priorities, and operating effectively within a lean team structure. Excellent communication and interpersonal skills, with the ability to build credibility and maintain effective working relationships with leadership, employees, the Board of Directors, and external stakeholders. High degree of judgement, discretion, and professionalism in handling confidential and sensitive matters. Demonstrated ability to operate with a high level of autonomy, manage competing priorities, and drive results in a dynamic environment. CHRP/CHRL designation completed or in progress is an asset. Experience in a regulatory, not-for-profit, public-sector, or government-informed environment is an asset.

Benefits

  • Base salary of $147,000–$167,000; eligibility for discretionary performance-based awards; 100% employer-paid medical, dental, and vision coverage; employer-matched RRSP/TFSA contributions; flexible hybrid work model (two remote days per week); vacation, personal, and sick days; professional development and learning support; employee gym and bike-share discounts; a collaborative, mission-driven culture focused on innovation, service excellence, and continuous learning.

Job title

Chief Technology Officer

Job type

Permanent

Experience level

Senior

Salary

$147,000–$167,000 per year

Degree requirement

Post-secondary diploma or degree

Location requirements

Linkedin Recruiter PostTorontoOntario Toronto

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