About the role

IMAC Deployment Technician responsible for installing, moving, adding, and changing end-user computing equipment across client sites. Supports hardware deployments, refreshes, and relocations.

Responsibilities

The IMAC Deployment Technician is responsible for the installation, movement, addition, and change (IMAC) of end-user computing equipment across client sites. The role supports hardware deployments, refreshes, relocations, and decommissioning activities while ensuring minimal disruption to business operations. Key Responsibilities: – Install, move, add, and change desktops, laptops, monitors, docking stations, printers, and peripherals – Perform workstation setups, relocations, and hardware refreshes – Disconnect, pack, transport, and reconnect IT equipment as required – Ensure proper asset tagging, inventory updates, and documentation – Provide basic troubleshooting and support during deployment activities – Coordinate with project leads and site contacts to meet deployment schedules – Follow client standards, security policies, and health & safety procedures.

Required Skills & Experience: – Hands-on experience with IMAC or deployment services – Knowledge of desktop hardware, peripherals, and basic networking (LAN, cabling) – Strong attention to detail and ability to follow deployment runbooks – Good customer service and communication skills – Ability to work on-site and lift/move equipment as needed