Support specialist ensuring system functionality and user productivity as the first line of technical support. Investigating issues, managing tickets, and provisioning users remotely.
LP
Java Production Support Engineer
Posted via LinkedIn Recruiter (not a company profile)
Posted 4 months ago
About the role
- Senior Java Support Engineer providing maintenance, break-fix support, and development for web applications. 8+ years Java experience, EST time zone support required.
Responsibilities
- Provide maintenance, break-fix support, and development services for an in-house web application. Deliver production support during EST time zone hours, perform development enhancements and bug fixes, conduct annual updates of tools, frameworks, and libraries. Troubleshoot and resolve application, system, and database issues. Collaborate directly with business users and stakeholders as an independent contributor.
Requirements
- Minimum B.Tech/Bachelor's degree in Engineering or equivalent. 8+ years hands-on experience in Java development and production support. Strong analytical, troubleshooting, and problem-solving skills. Excellent verbal and written communication skills. Ability to interact directly with customers and end users. Technical skills: Linux/Ubuntu, Crontab, SVN, MySQL, strong SQL, Object-Oriented Programming, Java, JavaScript, HTML, CSS. Nice to have: Apache Tomcat, Hibernate, Jersey (JAX-RS), SCSS, Kendo UI.
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