Software Development Manager leading cloud - native engineering to drive R&D software solutions at Clario. Responsible for building APIs and leading a shared services team for cardiac products.
LP
Marketing Manager – Customer Retention and Engagement
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 days ago
About the role
- Marketing Manager responsible for customer retention and engagement strategies, working with analytics, marketing, product, and technology teams to reduce attrition and improve customer interactions.
Responsibilities
- Lead the development and implementation of a comprehensive customer retention and engagement strategy, establishing clear priorities and measurable outcomes. Translate strategic objectives into actionable campaigns, initiatives, and system changes in collaboration with analytics, marketing, product, technology, and frontline teams. Design and refine the customer retention operating model, including roles, governance, decision rights, and prioritization frameworks to ensure consistent execution at scale. Identify at-risk customers proactively by leveraging data insights, and develop targeted strategies, campaigns, and tools to mitigate attrition. Create and maintain frontline playbooks that embed retention behaviors into daily routines, working closely with regional and branch leadership. Convert analytics, models, and insights into frontline triggers, cues, and actions to inform proactive customer engagement. Integrate attrition indicators and insights into frontline systems, prompts, and processes, ensuring actionable and timely customer interactions. Identify best practices from market successes and facilitate rapid scaling across channels and regions.
Requirements
- 8+ years of experience in strategy, growth, or retention roles within financial services or customer-centric industries. Demonstrated ability to develop and lead customer retention initiatives with measurable results. Strong strategic thinking with experience gaining stakeholder buy-in at senior levels. Proven influence across cross-functional teams without direct authority, including analytics, marketing, product, and frontline teams. Deep expertise in data-driven decision-making, utilizing models and insights to guide customer interactions. Successful track record in leading teams, enabling change, and driving adoption of new tools and processes. Excellent communication skills, with the ability to simplify complex concepts and foster alignment. Ability to operate effectively at the intersection of strategy, operations, and execution with a bias toward delivery and continuous optimization.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Software Engineering Manager at Henry Schein One developing cloud - based dental practice management system. Leading a high - performing engineering team and improving software delivery practices in a collaborative environment.
Lead ML Platform engineering at Affirm to develop infrastructure for machine learning capabilities. Oversee engineering managers and anticipate AI trends for strategic growth.
LP
Change Manager
LinkedIn Recruiter Post
Change Manager needed for a banking client in Downtown Toronto. 6 - month contract at $40 - $45/hr. Requires 5+ years experience and change management certification.
Engineering Manager overseeing platform and infrastructure teams at Hive, enhancing event marketing tools. Fostering a collaborative environment while driving engineering initiatives and recruiting top talent.
Senior Engineering Manager leading a team within Autodesk's Field Delivery group. Overseeing software quality and team collaboration in a fast - paced environment.
Senior Engineering Manager leading a team responsible for Postscript’s messaging platforms and automation products. Overseeing system reliability and collaboration with engineering teams for operational excellence.
LP
Disclosure Manager
LinkedIn Recruiter Post
Disclosure Manager with 6 - 8 yrs SAP Disclosure Management/BW/4HANA experience. Financial reporting, regulatory disclosures, data validation, audit support & stakeholder collaboration.
Engineering Manager leading a data engineering team at Chainalysis, focused on cloud infrastructure and AI adoption. Overseeing data pipelines and promoting engineering excellence.
Senior Engineering Manager leading cross - functional teams and product roadmaps at Trust Wallet. Driving technical execution and fostering high - performance culture in a global remote setting.