Senior Software Engineer building AI/ML predictive analytics for Aquatic Informatics’ water data software. Developing cloud - native applications, intelligent agents, and digital twins.
LP
roduct Owner (AI Agents)
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 months ago
About the role
- Product Owner (AI Agents) needed for 6+ month contract in Brampton, ON to lead AI-powered voice and contact centre solutions.
Responsibilities
- Lead the strategy, delivery, and optimization of next-generation AI-powered voice and contact centre experiences.
Requirements
- 3+ years of Product Owner/Product Management experience in Agile environments; strong experience with AI, Machine Learning, Generative AI, Agentic AI, and Conversational AI; expertise in IVR, IVA, Voice AI, Contact Centre Technologies; hands-on experience with NLP/NLU, Speech Recognition, Text-to-Speech, Intent Recognition; experience with API integrations and enterprise system connectivity; strong background in Product Analytics, A/B Testing, Root Cause Analysis, and KPI optimization; Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
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