EMC/EMI System Engineer leading analysis, testing, and validation for satellite systems at Fastwater Staffing. Collaborating with cross - functional teams to ensure compliance with industry standards.
About the role
- Systems Analyst providing technical support, diagnosing complex system-related issues, and collaborating with teams across Canada. Responsible for enhancing customer satisfaction through efficient resolutions.
Responsibilities
- Serve as the primary technical contact for escalated support requests, ensuring prompt, professional, and effective resolution.
- Diagnose and resolve advanced technical issues related to CCTV systems, Access Control platforms, and Intercom systems.
- Conduct root cause analysis for recurring issues, developing mitigation strategies and preventative solutions.
- Provide technical guidance to users via phone, email, and live chat.
- Maintain detailed records of all support interactions within the ticketing system, adhering to established SLAs and service quality standards.
- Support and troubleshoot computer networks, including IP addressing and switches.
- Collaborate with internal teams to address complex technical challenges.
Requirements
- Bachelor’s degree or diploma in Computer Science, Information Technology, Systems Engineering, or a related discipline.
- 3–5 years of progressive experience in technical customer support, system analysis, or a similar role within a technology-driven organization.
- Proven expertise in supporting and troubleshooting CCTV technologies, Access Control systems, Intercom systems.
- Strong understanding of IP networking, PoE devices, structured cabling, and system integrations.
- Experience working with ticketing platforms and collaborative platforms (e.g., Confluence, Slack).
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
LP
Senior Systems Engineer (Systems Delivery)
LinkedIn Recruiter Post
Xanadu is building quantum computers. As a Senior Systems Engineer, you will develop test plans, define best practices, and coach the team.
Project Manager & Systems Engineer in Energy Storage Solutions overseeing energy storage, micro grid management, and power distribution projects. Technical expert managing projects from presales to commissioning activities including compliance with North America regulations.
Sr. Revenue Systems Analyst optimizing sales operations and driving data - driven insights at Powerfleet. Collaborating with global teams to improve revenue efficiency and operational workflows.
Payload System Verification & Validation Engineer supporting verification and validation of digital telecommunications payloads. Developing test plans and ensuring the performance of payload architectures.
Satellite Platform RF/EMC Systems Engineer supporting RF and EMC systems for advanced satellite platforms. Involves design, integration, testing, and collaboration across multidisciplinary teams.
Satellite Platform TT&C Systems Engineer designing and validating RF communication systems for advanced satellite platforms with multidisciplinary engineering teams across different domains.
Director of CX Systems Architecture at Wealthsimple overseeing technology solutions for exceptional customer experiences. Focused on AI integration and systems architecture in financial services.
Intermediate Mechanical Designer at Carmeuse responsible for designing packaged equipment and systems. Involves preparing detailed drawings and ensuring compliance with industry standards in Milton, ON.
Building Systems Engineer working with data and engineering teams to enhance commercial building efficiency. Focused on customer value and product development in a tech - driven environment.