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About the role

  • Building Systems Engineer working with data and engineering teams to enhance commercial building efficiency. Focused on customer value and product development in a tech-driven environment.

Responsibilities

  • Work with the Building Systems Engineering and Customer Success team to drive customer value.
  • Work closely with Noda's product and engineering teams to aid in onboarding building systems data, improving data processing, and quality tooling.
  • Mitigate churn, drive renewals, and act as the voice of the customer.
  • Feed critical insights directly into our product roadmap.
  • Master the Noda stack (Platform, Salesforce, Slack, etc.), dive into our library of building recommendations, and start shadowing client calls.
  • Lead on account servicing, support new opportunities and mitigate churn alongside Commercial, and start demonstrating deep product proficiency.
  • Become the go-to technical authority driving solution enhancements and collaborating with the Product team.

Requirements

  • 5+ years in energy consulting or a related field.
  • Deep knowledge of HVAC/Controls systems (chillers, boilers, BMS, etc.) and the ability to quantify energy savings
  • You possess the quantitative skills to model efficiency initiatives, converting system optimizations into verified fiscal impact
  • You translate 'tech-speak' into clear, compelling business value for both operating and executive customer personas
  • You know how to build trust, manage relationships, and advocate for customer success
  • A passion for SaaS, a bias for action, a curiosity for AI and innovation, and strong leadership instincts
  • BS/MS in Mechanical Engineering (or similar)
  • Prior experience in SaaS customer success, familiarity with SkySpark, proficiency with agentic AI tooling

Benefits

  • Healthcare cover, including vision, dental
  • Critical Illness Cover & Life Insurance Policy
  • Accidental Death, Dismemberment and Specific Loss
  • Long Term Disability Cover
  • Pension - Registered Retirement Savings Plan/401k
  • Enhanced paternity, maternity and adoption leave
  • Competitive salary and equity participation.
  • Highly flexible and autonomous working
  • Paid personal development days
  • Annual paid volunteer day to help out a charity of your choice

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridOttawaCanada

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