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About the role

  • IT Systems Engineer owning Microsoft 365, Entra ID, and macOS/Windows endpoint infrastructure. Supporting Engineered Intelligence’s utility grid management software business across Canada.

Responsibilities

  • Design, build, and maintain the Microsoft 365 tenant architecture and configuration
  • Administer Entra ID as the organization's identity provider
  • Design and maintain conditional access policies, MFA enforcement, and privileged access controls
  • Maintain scalable group-based entitlement and licensing structures
  • Support SSO integrations into client environments with Development and DevOps teams
  • Own the macOS and Windows endpoint fleet, including procurement, imaging, MDM enrollment, and configuration baselines
  • Manage patch compliance, disk encryption enforcement, and remediation of non-compliant devices
  • Manage warranties, refresh cycles, and secure disposal
  • Design and automate joiner, mover, and leaver processes, including account provisioning, hardware logistics, shipping, and first-day setup
  • Deprovision accounts and access on employee exit the same day
  • Ensure automated processes generate their own records
  • Automate recurring administrative work using PowerShell and Microsoft Graph; maintain documented scripts in version control
  • Maintain SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications
  • Provide day-to-day technical support to staff
  • Produce runbooks and documentation for maintainability
  • Offer technical solutioning suggestions and quantify technical debt
  • Report to the Head of Platform as the company's first dedicated IT hire

Requirements

  • Minimum Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience
  • 6-10+ years in corporate IT, systems administration, or systems engineering in a professional environment
  • Demonstrated experience building or rebuilding a Microsoft 365 environment
  • Experience administering Entra ID, including conditional access, MFA policy, group and licensing structure, application registrations, and SSO integrations
  • Experience with Microsoft Intune, including device enrollment, configuration profiles, application deployment, patch compliance, and encryption enforcement
  • Experience administering and governing Exchange Online, SharePoint, and Teams
  • Experience managing a mixed macOS and Windows endpoint fleet
  • Automation capability using PowerShell and the Microsoft Graph API
  • Experience as the primary or sole IT function at an organization of approximately 30-150 people
  • Sound judgment in sequencing change within a live production environment
  • Ability to work independently and as part of a team; self-starter comfortable with complex systems and broad responsibilities
  • Candidates must be located in Canada with work authorization (Citizenship, PR, or Open Work Permit)
  • Preferred: experience under ISO 27001 or SOC 2 and understanding of audit evidence
  • Preferred: experience with Microsoft Defender and Microsoft Purview
  • Preferred: experience supporting software engineers
  • Preferred: exposure to common cloud services and corporate identity integration with cloud workloads

Benefits

  • Fully remote work, with the option of working from one of our offices in Calgary or Toronto
  • Flexible work hours (Core working hours 10:00AM to 3:00PM in your local time zone)
  • Autonomy with a wide range of responsibilities, opportunities for advancement, and cross-disciplinary exposure
  • Competitive base salary plus performance incentives
  • Stock options
  • 10 paid sick days per year
  • Comprehensive health and dental benefits

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

CloudMacOS

Location requirements

RemoteCanada

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