Quality Assurance Specialist ensuring documentation accuracy and compliance for mental health services. Collaborating with staff on records review and QA process development.
About the role
- Technical Lead specializing in Automation QA for 3Pillar Global. Driving architectural advancements in testing frameworks for a major financial services client.
Responsibilities
- Independently guide the technical direction and implementation of core testing frameworks (Desktop Harness, Vendor Simulation, Document Verification) from conceptualization to deployment within a rapid 2-month initial build phase.
- Evaluate trade-offs between correctness, robustness, performance, and customer impact to ensure the development of highly scalable automation frameworks, with client success at the forefront.
- Create and lead the team's technical documentation and repository management practices, ensuring a seamless handover of the established frameworks to the QA automation team.
- Collaborate with the Solutions Architect, Product Development Manager, and client stakeholders to provide necessary oversight of architecture and dependencies influencing product strategy and direction.
- Contribute to code reviews, documentation, and addressing complex bug fixes with a focus on auto-healing capabilities, performance, and reliability.
- Be an active leader in the Engineering Practice community, mentoring QA Engineers as they transition to utilizing the new frameworks across multiple workstreams.
Requirements
- A minimum of 7+ years of experience/expertise working as a Full Stack or Framework Engineer, with proficiency in the specified technologies.
- Strong proficiency in .NET, WPF, and WinForms required to evaluate and build custom automation test harnesses.
- Extensive experience with API mocking, simulation layers, and API testing tools such as GraphQL and Pact.js.
- Demonstrated experience using agentic development tools (e.g., Autogent, GitHub Copilot) to accelerate code and framework generation.
- High level of English proficiency required to interact with a globally-based development team.
- US-based alignment required for this specific engagement.
- Demonstrated experience following and adapting high-level architecture to project and client needs, with the ability to verify/validate architecture implementations.
Benefits
- Imagine a *flexible work environment* – whether it's the office, your home, or a blend of both.
- You will be part of a *global team*, learning from top talent around the world and across cultures, speaking English everyday.
- We’re *big on your well-being* – as a company, we spend a whole trimester in our annual cycle focused on wellbeing.
- Our professional services model enables us to *accelerate career growth* and development opportunities.
- *We are an equal opportunity employer.*
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