Field Coordinator managing approximately 75 Brand Ambassadors for Mosaic’s grocery and liquor retail demonstrations. Coordinating store visits, training, compliance, recruitment, and marketing activations.
Responsibilities
Manage and schedule approximately 75 Brand Ambassadors
Maintain a 95–100% execution compliance rate and 100% BA survey compliance rate
Forecast open recruitment needs six weeks out and conduct interviews
Assist the recruitment team with sourcing new Brand Ambassadors
Review program training materials
Approve and correct timekeeping reports
Read surveys and reports submitted by Brand Ambassadors
Achieve 20% weekly visitations for locations in the assigned area
Maintain cleanliness and organization of back-room supply areas and order supplies as needed
Send regular communication emails to Brand Ambassadors
Build team relationships and train and coach new hires
Conduct new Brand Ambassador orientation training sessions
Address HR and payroll issues
Attend weekly meetings and discuss weekly compliance
Practice and teach best and safe practices in the field
Report and analyze program, competitor, and Brand Ambassador insights
Work closely with Field Managers, vendors, account, asset, training, and operations teams
Conduct store visits during activations to gather client information and maintain relationships with Store Managers
Report to the Regional Manager
Requirements
Previous experience with managing large teams
Previous experience in working retail, particularly grocery or liquor chains
Ability to manage multiple tasks and changing priorities
Experience with Excel
Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
Must be available on weekends – days off are Tues & Wed
Must have access to a vehicle
Ability to work independently and as part of a team
Ability to handle a fast-paced work environment with changing priorities and projects
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