Field Coordinator

Posted 5 hours ago

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About the role

  • Field Coordinator managing approximately 75 Brand Ambassadors for Mosaic’s grocery and liquor retail demonstrations. Coordinating store visits, training, compliance, recruitment, and marketing activations.

Responsibilities

  • Manage and schedule approximately 75 Brand Ambassadors
  • Maintain a 95–100% execution compliance rate and 100% BA survey compliance rate
  • Forecast open recruitment needs six weeks out and conduct interviews
  • Assist the recruitment team with sourcing new Brand Ambassadors
  • Review program training materials
  • Approve and correct timekeeping reports
  • Read surveys and reports submitted by Brand Ambassadors
  • Achieve 20% weekly visitations for locations in the assigned area
  • Maintain cleanliness and organization of back-room supply areas and order supplies as needed
  • Send regular communication emails to Brand Ambassadors
  • Build team relationships and train and coach new hires
  • Conduct new Brand Ambassador orientation training sessions
  • Address HR and payroll issues
  • Attend weekly meetings and discuss weekly compliance
  • Practice and teach best and safe practices in the field
  • Report and analyze program, competitor, and Brand Ambassador insights
  • Coordinate event planning, event implementation, vendor management, and integrated marketing campaign activations
  • Work closely with Field Managers, vendors, account, asset, training, and operations teams
  • Conduct store visits during activations to gather client information and maintain relationships with Store Managers
  • Report to the Regional Manager

Requirements

  • Previous experience with managing large teams
  • Previous experience in working retail, particularly grocery or liquor chains
  • Ability to manage multiple tasks and changing priorities
  • Experience with Excel
  • Excellent organization, time management and prioritization skills; demonstrated ability to juggle multiple critical tasks and consistently deliver against deadlines
  • Must be available on weekends – days off are Tues & Wed
  • Must have access to a vehicle
  • Ability to work independently and as part of a team
  • Ability to handle a fast-paced work environment with changing priorities and projects
  • Strong written and verbal communication skills

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$55,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridLangleyCanada

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