LP
Senior Technology Architect – Cyber & Network Security
LinkedIn Recruiter Post
Senior Technology Architect for Cyber & Network Security contract in Toronto. Must have 10+ years experience in Cyber Security and Network Security.
About the role
- Handling complex security inquiries for Airbnb's community via multiple channels. Engaging with customers and evaluating threats to provide empathetic support while ensuring confidentiality.
Responsibilities
- Gérer des dossiers complexes dans le but de régler les problèmes des clients.
- Interagir avec les clients par plusieurs canaux, dont le clavardage, les réseaux sociaux, et le téléphone.
- Prendre des décisions rapidement pour fournir le meilleur soutien possible à la communauté.
Requirements
- Plus de trois ans d'expérience pertinente dans le service à la clientèle, la médiation, les services d'urgence, ou des fonctions similaires dans un centre d'appels.
- Expérience dans le domaine de l'hospitalité est un atout.
- Savoir travailler sous haute pression avec du contenu sensible.
- Maîtrise de l'anglais. Connaissance d'autres langues est un atout.
Benefits
- Flexible work arrangements
- Professional development
- Employee Travel Credits
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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LP
Threat Modeler / Security Architect
LinkedIn Recruiter Post
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