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About the role

  • Telephonic Nurse Care Associate at AMC Health transforming healthcare through telephonic outreach and chronic care support. Engaging with patients to improve health outcomes through remote patient monitoring.

Responsibilities

  • Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs
  • Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols
  • Provide patient education and coaching to support adherence to care plans and lifestyle recommendations
  • Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards
  • Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care
  • Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes

Requirements

  • Active LPN/LVN license in good standing
  • 5+ years of clinical experience , including 3+ years in care coordination, telehealth, home care, or chronic disease management
  • Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred
  • Strong telephonic communication, patient education, and motivational interviewing skills
  • Experience using EMR/EHR systems and comfort working in a technology-enabled care environment
  • Ability to work independently in a structured remote clinical workflow

Benefits

  • Fully remote clinical role supporting patients nationwide
  • Opportunity to work at the forefront of virtual care innovation
  • Collaborative interdisciplinary care teams
  • Meaningful work improving patient outcomes every day
  • Growth opportunities within expanding virtual care programs

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

RemoteNorth America

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