Telephonic Nurse Care Associate at AMC Health transforming healthcare through telephonic outreach and chronic care support. Engaging with patients to improve health outcomes through remote patient monitoring.
Responsibilities
Conduct telephonic clinical outreach to patients enrolled in Remote Patient Monitoring (RPM) and chronic care programs
Review biometric alerts and identify out-of-range readings; escalate clinical concerns according to protocols
Provide patient education and coaching to support adherence to care plans and lifestyle recommendations
Accurately document patient encounters in EMR/RPM systems in compliance with clinical and regulatory standards
Collaborate with clinical management, RN Care Managers, providers, and interdisciplinary care teams to coordinate patient care
Support patient engagement initiatives designed to improve monitoring compliance and clinical outcomes
Requirements
Active LPN/LVN license in good standing
5+ years of clinical experience , including 3+ years in care coordination, telehealth, home care, or chronic disease management
Experience supporting patients with conditions such as CHF, COPD, diabetes, or hypertension preferred
Strong telephonic communication, patient education, and motivational interviewing skills
Experience using EMR/EHR systems and comfort working in a technology-enabled care environment
Ability to work independently in a structured remote clinical workflow
Benefits
Fully remote clinical role supporting patients nationwide
Opportunity to work at the forefront of virtual care innovation
Collaborative interdisciplinary care teams
Meaningful work improving patient outcomes every day
Growth opportunities within expanding virtual care programs
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