Technical Trainer developing technical training and LMS systems for CMHA Peel Dufferin. Supporting employees delivering community mental - health and addiction services.
About the role
- Technical Trainer delivering courses on Axis network cameras and security solutions across Canada. Supporting sales teams, partners, and customers through technical education and training programs.
Responsibilities
- Deliver in-person and virtual courses for internal and external customers and partners
- Deliver customized training for key partners and customers on demand
- Participate in and contribute to the development of KPIs related to attendance and training goals
- Maintain the training centre and equipment
- Conduct bi-annual planning of the Academy schedule with the sales team
- Ensure consistent country-wide scheduling of courses for partners and customers
- Conduct attendee surveys and improve the training program based on feedback
- Serve as an Axis diplomat on training, new product initiatives, and at tradeshows
- Maintain technical expertise on the Axis portfolio and incorporate new offerings, features, and knowledge into courses
- Perform needs analysis for course development
- Execute delivery with content generated by Academy stakeholders in the Americas and global headquarters
- Generate new content to address strategic goals of the Canadian team and market
- Assist in the technical development of internal personnel
- Perform other related duties when assigned
Requirements
- Comfortable public speaker with strong presentation skills
- Drive, determination and self-disciplined approach to achieving results
- Excellent relationship management skills
- Resourceful, flexible, and organized
- Team player that can motivate and inspire others to achieve results
- Well-developed interpersonal and communication skills both written and verbal
- Ability to travel independently and productively
- 5+ years related experience in training/professional development
- 2+ years Network Surveillance/CCTV/Physical Security
- Approximately 70% travel
- Bachelor’s degree strongly preferred
- Current certifications such as Axis Certified Professional (ACP), PSP, or CPP are valued but not required
- Fluent in French is valued but not required
- Ability to occasionally lift 20–25 lbs.
- Certain roles may require background checks
Benefits
- Performance-based incentives
- Health, dental and vision insurance
- Flexible work arrangements
- Continuous learning opportunities
- Training programs
- Tuition reimbursement
- Opportunities to collaborate with international teams and visit headquarters in Sweden
- Paid sabbatical every five years
- Supportive leadership and colleagues
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Trainer delivering Genetec security software training to customers, partners, and employees. Creating course materials and supporting in - person and cloud - based learning.
National Technical Trainer responsible for training and certifying technicians in auto glass installation. Supporting operational excellence across Quebec and maritime regions in Canada.