For over 50 years, the Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) has been a pioneer in providing services for people with mental illness and educating Canadians about mental health issues.
As the leading client-driven, community-based mental health organization serving the Region of Peel and Dufferin County, we are innovative partners in proactively strengthening individual support, and developing a responsive mental health system.
CMHA Peel Dufferin champions good mental health for everyone and supports the full participation of those with mental illness and addictions in the life of the community.
In addition to providing a variety of mental health services, we are committed to community development, mental health awareness and addressing the stigma surrounding mental illness.

Canadian Mental Health Association Peel Dufferin

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strategist

Canadian Mental Health Association Peel Dufferin is a community-based, client-driven branch of the CMHA that provides mental health and addictions services, crisis support, advocacy, education, and outreach across the Region of Peel and Dufferin County. It operates 24/7 crisis lines, a street helpline for people at risk of homelessness, intake and immediate intervention services, peer and community programs, trainings and workshops, and fundraising and volunteer opportunities to support programs not fully covered by government funding.

For over 50 years, the Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) has been a pioneer in providing services for people with mental illness and educating Canadians about mental health issues. As the leading client-driven, community-based mental health organization serving the Region of Peel and Dufferin County, we are innovative partners in proactively strengthening individual support, and developing a responsive mental health system.

CMHA Peel Dufferin champions good mental health for everyone and supports the full participation of those with mental illness and addictions in the life of the community. In addition to providing a variety of mental health services, we are committed to community development, mental health awareness and addressing the stigma surrounding mental illness.

• Develop and execute a comprehensive EDI and accessibility strategy aligned with CMHA Peel Dufferin’s mission, vision, and values
• Provide consultation, strategic guidance, resources, and tools to senior leadership, management, staff, and CMHA branches
• Collaborate with People and Culture to design and implement initiatives supporting respect, belonging, cultural awareness, employee engagement, and retention
• Co-chair the internal Health Equity committee by planning meetings, conducting research, facilitating meetings, operationalizing objectives, and advising on committee matters
• Advise senior leadership on change initiatives, projects, and business case applications
• Analyze and simplify complex information from multiple sources to support strategic planning and equity-focused initiatives
• Partner with leaders and corporate functions to integrate EDIA principles into workforce and organizational policies, procedures, and standards
• Collaborate with leadership and staff to apply anti-racist and anti-oppressive perspectives to organizational practices and client services
• Create impactful EDI training programs for employees and managers

Equity, Diversity, Inclusion and Accessibility Strategist

EDIA Strategist advancing equity, diversity, inclusion, and accessibility at a Canadian community mental health nonprofit. Advising leaders, developing strategy, and delivering organization-wide initiatives and training.

student

• Support internal teams by gathering requirements for process improvements and potential cross-functional solutions
• Assist with the creation of an environmental stewardship program for the agency
• Complete regular access card audits and assist in maintaining up-to-date records of staff access and office security protocols
• Create and update internal signage, ensuring that important health, safety, and operational notices are clearly displayed throughout agency facilities
• Help coordinate internal and external meetings, including room bookings, setup
• Support small/ongoing projects and tasks, including follow-ups and tracking action items for internal process initiatives
• Maintain confidentiality and adhere to agency privacy policies and ethical guidelines at all times
• Participate in team meetings and relevant training sessions as part of the learning experience
• Provide general assistance to the Operational Services team as required

Post Secondary Placement Student – Operational Services

Operations student providing operational and administrative support to the facilities team at CMHA Peel Dufferin, enhancing service delivery across all locations.

• Store, review, and dispose client records as per documentation and privacy standards
• Scan and upload historical paper client files to Client Record Management System (CRMS)
• Maintain confidentiality
• General administrative duties

Health Information Management Placement Student

Health Information Management student working with Records Management team on documentation and privacy standards. Supporting confidentiality and general administrative duties in a hybrid role.

program-manager

• Manage day-to-day operations and leadership to a RAAM MDT of clinical staff responsible for the delivery of support and services to clients and their families.
• Work with the Director to set program goals using a Balanced Scorecard of priorities and targets and deliver on priorities in consultation with the team, community partners and other CMHA Peel Dufferin services.
• Use clinical judgement and expertise to navigate clinical matters and ensure optimal client care and provider experience by supporting staff in prioritizing client issues and tasks as needed.
• Advance clinical and administrative quality of RAAM by tracking service quality indicators and targets.
• Provide direct clinical supervision to staff.
• Observe staff with clients and conduct regular audits, supervision, and support professional development.
• Manage the planning and monitoring of staff schedules, and workloads to ensure adequate coverage to meet operational requirements, across all sites.
• Coordinate agenda for weekly clinical meetings, including planning, chairing, and following up with actions as appropriate.
• Support team members in case conferences, including planning, chairing, and following up with actions as necessary.
• Respond to client complaints and consult with the Director on the resolution of issues.
• Ensure that clinical records and program data are maintained in accordance with the standards of CMHA Peel Dufferin and funders.
• Escalate staff and clinical issues to the Director, as appropriate.
• In collaboration with RAAM administrator, support with harm reduction supplies.
• Promote RAAM services with community partners, and within marginalized populations, including those experiencing homelessness, mental health concerns, and addictions.
• Support the development of operational budgets including financial and human resource requirements.
• Monitor assigned budgets and expenditures in accordance with organizational financial policies.
• Manage recruitment, orientation, coaching, mentoring, performance management, learning and development for staff and students.

Program Manager, Rapid Access Addictions Medicine

Program Manager overseeing operations and clinical delivery for RAAM Clinic. Leading multidisciplinary teams and ensuring quality care in community mental health and addictions services.

it-support

• Manage all hardware and software necessary to support CMHA Peel Dufferin’s WAN/LAN infrastructure.
• This includes: All staff devices, and organizational telephony systems, servers, workstations, network equipment, printers, scanning devices, and security cameras
• Maintain and upgrade the OS version and patching for all servers, workstations and network equipment including anti-virus software, anti-SPAM, and backup applications
• Troubleshoot, resolve and document IT tickets in a timely manner. This includes:
• Responding to user requests
• Escalating issues as required
• Resolving technical inquiries and issues
• Updating and closing tickets upon completion
• Maintain various IT records, databases, documentation and diagrams with a focus on the retention of accurate and up-to-date records
• Manage routine server and database backup processes to ensure recoverability
• Deploy IT equipment and inventory to new and existing employees, in accordance with business needs. This includes:
• Laptop imaging and setup
• Phone deployment and setup
• Update databases/documents with appropriate asset tracking information
• Create and manage employee user accounts for various corporate systems such as email, network ID etc.
• Interact in a professional manner with staff, vendors, contractors and others engaged in CMHA Peel Dufferin’s activities
• Work with the IT team to facilitate deployments of new hardware, software, services and upgrades to the IT infrastructure and resolve any technical or scheduling difficulties that arise
• Provide in-office, remote, and at-home customer support to all CMHA Peel Dufferin staff
• This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

IT Support Specialist – Level 1

IT Support Specialist managing cloud and on-premises network for CMHA Peel Dufferin. Troubleshooting and resolving IT issues while providing professional user support at the agency.

For over 50 years, the Canadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) has been a pioneer in providing services for people with mental illness and educating Canadians about mental health issues. As the leading client-driven, community-based mental health organization serving the Region of Peel and Dufferin County, we are innovative partners in proactively strengthening individual support, and developing a responsive mental health system. CMHA Peel Dufferin champions good mental health for everyone and supports the full participation of those with mental illness and addictions in the life of the community. In addition to providing a variety of mental health services, we are committed to community development, mental health awareness and addressing the stigma surrounding mental illness.

Canadian Mental Health Association Peel Dufferin

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5 jobs found

Equity, Diversity, Inclusion and Accessibility Strategist

Canadian Mental Health Association Peel Dufferin

Post Secondary Placement Student – Operational Services

Canadian Mental Health Association Peel Dufferin

Health Information Management Placement Student

Canadian Mental Health Association Peel Dufferin

Program Manager, Rapid Access Addictions Medicine

Canadian Mental Health Association Peel Dufferin

IT Support Specialist – Level 1

Canadian Mental Health Association Peel Dufferin