Talent Relations Specialist supporting employee experience, HR processes, and culture programs at Basis, a digital media operations software company. Coordinating employee support, talent processes, and engagement initiatives.
Responsibilities
Provide administrative, operational, and program support across the Employee Experience and Engagement and Business Partner teams
Support recurring priorities, requests, communications, documentation, and follow-ups
Monitor Workday Help, support manager office hours, answer day-to-day questions, provide policy and people-process guidance, triage matters, track requests, and ensure timely follow-through
Provide a trusted venue for employee questions, feedback, and concerns, escalating sensitive or complex matters when appropriate
Coordinate voluntary offboarding, exit interviews, leave-of-absence documentation, Workday transactions and tasks, Workday testing, and tracker maintenance
Support employee check-ins and focus groups and identify themes informing employee experience
Share insights from exit interviews, check-ins, listening efforts, and routine requests
Guide employees and managers on growth opportunities, performance, engagement, and retention
Support performance reviews, talent assessments, merit cycles, talent movement, retention efforts, communications, reporting, scheduling, and process administration
Administer employee experience and culture programs including Basis Bravo, Basis Cares, recognition, mentorship, Workhuman, and culture campaigns
Support Basis Neighborhood Networks, HQ Week, employee appreciation efforts, events, resources, and communications
Partner across Talent and Development to plan, coordinate, communicate, execute, and sustain programs
Support projects and miscellaneous team needs
Requirements
Trustworthiness and discretion with confidential and sensitive information
Demonstrated ability to build strong relationships and credibility with employees and managers
Strong judgment and ability to recognize when a question or concern should be escalated
Ability to manage time across reactive requests, recurring responsibilities, and proactive priorities
Strong attention to detail, organization, follow-through, and commitment to high-quality execution
Clear, thoughtful written and verbal communication skills
Solid work ethic and positive attitude
Ability to remain curious and focused in ambiguous situations
Ability to work autonomously and at a fast pace; initiative and results focused
Proficiency using Microsoft Office and Outlook
Comfort learning and working within HR systems and tools
Commitment to inclusive, respectful environments
Thoughtful approach to collaboration, program execution, and decision-making prioritizing equity, access, and continuous learning
Bachelor’s degree preferred; associate degree in business, Human Resource Management, a related field, or equivalent education and experience
Professional in Human Resources (PHR) or SHRM certification preferred
Two or more years of experience in Human Resources, employee experience, employee relations, people program administration, program coordination, or a related field preferred
Previous experience with Workday, Workhuman, employee lifecycle processes, or people program administration preferred
Benefits
Flexible work week
401k/RRSP matching
Mental health support
Paid sabbaticals
Generous parental leave
Flexible work options
Competitive benefits
Bonuses
Equity
Identity, education, and employment history verification for hires
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