Technical Support Analyst responsible for daily technical support to end - users at Torys LLP. Engaging in help desk calls, providing desk - side support, and maintaining documentation for efficient operations.
About the role
- Pharmaceutical Support Technician supporting pharmacists in analyzing medication requests and creating reports. Collaborating with healthcare teams to enhance service quality.
Responsibilities
- Analyze requests for coverage/benefits for medications requiring prior authorization
- Conduct searches in various pharmaceutical databases
- Create reports related to benefits and consumption profiles using statistics from the data warehouse
- Support the Health Expertise Centre team on medication-related matters
Requirements
- College diploma in Nursing, Pre-hospital Emergency Care, or Pharmaceutical Production Technology
- Proficiency in French, both spoken and written, and functional proficiency in English, both spoken and written
Benefits
- Fitness center
- Defined benefit pension plan
- Group insurance for you and your family
- Flexible schedule
- Vacation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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