Learning specialist designing digital and live employee development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, learning analytics, facilitation, and capability - building initiatives.
About the role
- Leadership Development Facilitator at Benevity, delivering engaging leadership programs and facilitating team effectiveness sessions. Collaborating with diverse audiences and enhancing learning experiences with innovative tools.
Responsibilities
- Facilitate leadership workshops, training sessions, and learning experiences that align with Benevity’s “B a Leader” model and people priorities.
- Deliver program content consistently and compellingly across a global audience, adapting facilitation style to meet the needs of different groups and contexts.
- Support the end-to-end logistics of program delivery, including scheduling, participant communications, LMS coordination, measurement, and reporting.
- Support other learning initiatives across the People Development & Enablement team as needed (including Launchpad, our new hire onboarding program, and Level Up workshops, focused on upskilling soft skills, and business acumen).
- Gather and synthesize participant feedback to inform continuous program improvements.
- Partner within the People Development Team and crossfunctional stakeholders to tailor content delivery based on audience needs and business context.
- Support and maintain existing learning programs and content
- Leverage AI-powered tools to streamline administrative and design tasks, enhance content delivery, and personalize learning experiences.
- Facilitate team effectiveness sessions (e.g., team charters, working style workshops, conflict navigation) as this part of the role grows.
Requirements
- Post-secondary education or equivalent experience in organizational development, adult learning, HR, or a related field.
- 3–5 years of experience in a facilitation, learning delivery, or people development role.
- Exceptional facilitation and presentation skills — you know how to read a room (virtual or in person) and keep people engaged.
- Certification or training in facilitation frameworks or leadership models (e.g., Insights, Fierce Conversations, DDI, Situational Leadership) is a strong asset.
- Comfortable delivering content to diverse audiences, including senior leaders.
- Strong interpersonal skills with the ability to build credibility and trust quickly.
- Solid organizational skills; able to manage logistics and coordinate across multiple programs simultaneously.
- Familiarity with adult learning principles and how to apply them in a facilitated setting.
- Experience with LMS platforms and virtual facilitation tools.
- Curiosity and a growth mindset — you actively seek feedback and look for ways to improve your craft.
Benefits
- Innovative work
- Growth opportunities
- Caring co-workers
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