DevOps Engineer building AWS platforms, CI/CD pipelines, and infrastructure automation for SWTCH’s North American EV charging solutions. Improving deployment reliability, observability, and cloud architecture.
BG
Senior DevOps Engineer, Agentic Automation – Live Games
Posted last month
About the role
- Senior DevOps Engineer modernizing AWS infrastructure and agentic automation for Big Viking Games’ live-service games. Improving reliability, security, observability, and production operations.
Responsibilities
- Design, build, and operate agentic tooling that performs diagnosis, remediation, provisioning, routine maintenance, and operational follow-up
- Build and maintain API integrations, MCP-style servers, webhook-driven orchestration, serverless functions, and permission-controlled automation
- Convert manual runbooks, SOPs, recurring maintenance tasks, and repetitive operational chores into automation
- Establish production automation guardrails, including least-privilege scopes, dry-run modes, approval paths, logging, audit trails, rollback plans, and escalation rules
- Use agentic coding tools for IaC authoring, migration scripts, incident analysis, log analysis, documentation, and operational troubleshooting
- Improve engineering team use of automation and AI-assisted tooling
- Monitor, maintain, and improve cloud infrastructure across AWS, Netlify, Vercel, and related platforms
- Drive infrastructure modernization while maintaining uptime for live games
- Implement and maintain Infrastructure as Code
- Improve CI/CD pipelines, release workflows, deployment reliability, and environment management
- Operate containerized workloads and GitOps-based deployment patterns
- Improve local development, build, test, deploy, and production support workflows
- Manage cloud usage, resource tagging, environment efficiency, and infrastructure cost discipline
- Rebuild and improve logging, metrics, alerting, dashboards, and operational visibility
- Detect silent failures, pipeline failures, data freshness issues, and degraded production behavior
- Maintain and monitor data pipelines between game source databases, Snowflake, and downstream analytics and reporting systems
- Manage secrets and credential lifecycles, API key rotation, access controls, environment variable governance, and least-privilege practices
- Support incident response, root cause analysis, remediation planning, and post-incident improvements
- Automate repeatable incident response and remediation
- Create executable documentation, runbooks, and SOPs
- Improve backup, restore, disaster recovery, access review, and production-readiness practices
Requirements
- 7+ years of experience in DevOps, infrastructure engineering, cloud engineering, site reliability engineering, platform engineering, or a similar role
- Strong hands-on experience designing, maintaining, and improving production infrastructure
- Experience supporting live production systems where uptime, reliability, data integrity, and performance matter
- Experience working with mature or legacy systems that predate modern cloud-native patterns
- 1+ year building with agentic coding tools, tool-calling systems, workflow automation, or infrastructure automation that takes real action
- Experience with systems such as agents wired into pipelines, MCP-style integrations, automated diagnosis, automated remediation, provisioning workflows, or production-safe infrastructure tooling
- Experience identifying repetitive operational work and turning it into reliable automation
- Strong hands-on experience with AWS or similar cloud platforms
- Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, CDK, Pulumi, or similar, including shared state and team-based workflows
- Experience with containerized applications, especially Docker
- Experience with container orchestration such as Kubernetes, ECS, EKS, or similar, including debugging real production issues
- Experience with GitOps and declarative deployment tools such as ArgoCD, Flux, or equivalent
- Experience with CI/CD tooling, version control, deployment automation, and modern release workflows
- Strong understanding of Linux systems, networking, cloud security, monitoring, logging, and operational troubleshooting
- Experience establishing observability, including choosing tooling, defining alerts, tuning alert noise, and creating useful dashboards
- Experience with relational databases such as MariaDB, MySQL, or Postgres, including replication, backup, verified restore, and schema changes against systems that stay online
- Security-aware mindset with practical experience in secrets management, credential rotation, access control, vulnerability reduction, and least-privilege practices
- Self-starting and proactive about identifying and eliminating operational toil
- Inventive but pragmatic approach to automation
- Strong problem-solving skills for complex infrastructure or production issues
- Comfortable working directly with engineers to improve build, deploy, and operational workflows
- Practical ownership mindset with ability to prioritize, execute, and close loops
- Strong communication with technical and non-technical stakeholders
- Calm under pressure during incidents, escalations, and ambiguous production issues
Benefits
- Group Retirement Savings Plan matching and participation
- Comprehensive benefits package, including health, dental, and vision coverage
- Health and Wellness spending account
- Generous time off policies
- Opportunity to support long-running live-service games with established player communities
- Deep ownership of cloud modernization, DevOps automation, security improvement, and agentic infrastructure workflows
- A high-impact role with meaningful ownership over reliability, performance, and engineering operations
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