Desjardins project delivery manager coordinating application and technology delivery for complex cross - sector projects. Supervising contributors, budgets, timelines, risks and implementation strategies.
About the role
- Project Manager managing large customer projects from order placement through installation for BRC. Coordinating dealers, sales, engineering, design, and customer experience teams.
Responsibilities
- Develop and maintain detailed project plans for large and critical projects with dealer partners
- Coordinate Customer Experience, Sales Support, Sales, Engineering, Design, dealer, and other teams
- Communicate accurately and promptly with internal and external stakeholders
- Manage large projects and key accounts from order placement through successful installation
- Understand and address design, sales strategy, engineering, and installation requirements
- Provide guidance and updates to dealer partners and internal teams
- Identify concerns, evaluate situations, make decisions, and develop effective solutions
- Collect and review project data to identify improvement opportunities and enhance Customer Experience
- Measure project performance using appropriate systems, tools, and techniques
- Create and maintain comprehensive project documentation
- Provide creative solutions and support for the BRC Sales Team, dealers, and outside designers, including proposals and bid packages
- Conduct onsite inspections and site visits, including travel within Canada and the USA
- Lead and coordinate stakeholders to ensure successful project completion
- Be available outside regular business hours for critical projects, urgent issues, and deadlines
Requirements
- Degree, Diploma, or Certificate from a post-secondary institution, preferably in Business, Interior Design, Architecture, or a related field
- 3+ years of Project Management experience
- Proven ability to create and maintain detailed project schedules, scopes, milestones, timelines, and deliverables
- Proven ability to manage multiple projects, tasks, and deadlines
- Experience coordinating communication between internal teams, external stakeholders, dealers, and vendors
- Strong risk identification, problem-solving, and critical-thinking skills
- Experience tracking project progress and performance and maintaining project documentation
- Strong verbal and written communication skills
- Knowledge of, or experience within, the furniture dealership industry
- Strong working knowledge of Microsoft Office
- PMP certification is an asset
- Ability to travel within Canada and the USA
- Ability to work outside regular business hours as required
Benefits
- Opportunities for growth and advancement
- Various social and recreational activities
- Flexible, hybrid schedule offering work from home and in-office options
- Hybrid working environment with periodic office attendance
- Travel and overtime as required
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