Infrastructure Engineer improving observability, CI/CD, and cloud infrastructure for Tailscale’s secure networking software. Supporting distributed teams and reliable product services.
About the role
- Principal Architect leading cloud infrastructure consulting at OpsGuru. Focused on public cloud practices and leveraging AI for efficiency.
Responsibilities
- Report directly to OpsGuru Leadership.
- Confidently discuss every stage of the technology adoption cycle, all the way from the CEO to the developer, across multiple technical domains.
- Identify and implement opportunities to use AI to streamline infrastructure delivery and simplify internal consultancy processes.
- Assigned to several accounts and are expected to work with their clients to become a trusted technical advisor in public cloud (AWS, Azure, GCP) Infrastructure and Data enablement.
- Thought leadership.
- Guide and challenge clients in a respectful manner to ensure they receive the highest level of value from their technology investments.
- Provide oversight to project teams to ensure technical outcomes align to solving customer business problems within project budgets and timelines.
- Work with Engagement Managers to help manage project scope, and work with project teams and customers to help manage project expectations and delivery quality.
- Participate in the sales process, typically in a pre-sales or equivalent capacity.
- Work alongside our Account Executives and Presales Architects to scope and provide support on creating statements of works for our clients, as well as being heavily involved in account management.
Requirements
- 10+ years of experience in a relevant information technology environment
- 5+ years of experience delivering professional services as a Principal Consultant or equivalent leadership role, focused on infrastructure and platform workloads on public cloud (AWS, Azure, GCP)
- Public cloud (AWS, Azure, GCP) Infrastructure Adoption or public cloud (AWS, Azure, GCP) Cloud migration in enterprise and small to medium-scale environments (IaaS, Networking, Security)
- Data Platform / analytics infrastructure on public cloud (AWS, Azure, GCP) (eg. Azure Data Factory, Azure Fabric, Synapse)
- Microservices adoption on public cloud (AWS, Azure, GCP) (eg. AKS, Azure Container Apps)
- Infrastructure as Code adoption (Terraform, bicep)
- Cost optimization for public cloud (AWS, Azure, GCP) infrastructure
- Demonstrated experience using AI tools and LLMs to simplify workflows, automate repetitive architectural tasks, and improve personal and team productivity
- A history of delivering presentations to a wide-ranging audience including CxO and VP level executives
- A history of managing multiple complex projects with a wide variety of stakeholders simultaneously
- Sales experience, preferably in a pre-sales function
- A history and ability to confidently model costs and explain the total cost of ownership model of various methods of hosting infrastructure on public cloud (AWS, Azure, GCP)
- A history of handling customer requests and escalations
- Experience with Identity Management, Active Directory
- Ability to adapt your communication style to individual team members
- Be an ambassador for the company by being able to explain our business mission, and values to customers
- Able to provide candid and constructive feedback to team member
- Have a bias to take ownership of challenges facing your team and see them through to conclusion
- An instinct to ask why to get a deeper understanding of problems
- Ability to establish trust with your team and invest in building professional relationships
- Able to have gap analysis conversations and help team members define effective goals
- Ability to inspire and motivate others without needing to micro-manage
- Strong emotional intelligence and listening skills
- Experience leading technical teams
Benefits
- Competitive compensation package (200K-220K CAD / year)
- Retirement Savings Matching Program (RRSP)
- Partnership with Perkopolis Discounts
- Remote first work environment
- Flexible work hours & location
- Paid parental leave options
- Employer paid health & dental premiums
- GreenShield+ Counselling
- $500 in Health Care Spending Account annually
- Udemy access for skills development
- Peer recognition rewards
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