About the role

System Analyst in Alberta Blue Cross supporting SharePoint Online and M365 collaboration tools for over 1.8 million members. Collaborating with teams to enhance digital workplace environment.

Responsibilities

Maintain SharePoint Online architecture, including site collections, libraries, metadata, and permissions.
Support business units in the development, configuration and support of their team SharePoint sites.
Implement modern SharePoint features such as hubs, lists, and document libraries.
Potentially customize SharePoint Online leveraging master page development, site UX design, and workflow enablement.
Collaborate with IT, business stakeholders, and vendors to understand, design, build and test business requested changes.
Provide time estimates for task completion and ensure solution meets organizational needs.
Troubleshoot, assess root cause, recommend changes, and resolve issues.
Ensure effective governance of SharePoint and Microsoft 365 by defining, implementing, and enforcing standards for site provisioning, information architecture, permissions, data lifecycle management, security, compliance, and ongoing auditing to support a secure, consistent, and user focused collaboration environment.
Research and recommend new M365 collaboration features, apps, and tools to enhance productivity.

A university degree or technical diploma in Computer Science, Information Technology, or a related discipline.
A minimum of 5 years of experience working with SharePoint online, other M365 tools and modern workplace technologies.
Demonstrated ability to deliver digital transformation projects leveraging M365 collaboration tool capabilities.
Hands on experience with SharePoint Online projects and administration.
Proven analytical and problem-solving skills with complex IT systems.
Experience working in agile environments is an asset.
Certifications in Microsoft 365, SharePoint, or Azure are an asset.
Effective communication skills for engaging with technical and non-technical stakeholders.