Customer Service Specialist assisting Alberta Blue Cross members with health - benefit and government - program inquiries from home. Educating customers on plans, claims, online services, and mobile - app resources.
AC
Alberta Blue Cross
Currently Hiring
About the company
We believe that people, workplaces and communities deserve to be and live well—and we can help.
As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes.
We provide benefits to more than 1.8 million Albertans through group, government and individual plans.
Alberta-based, not-for-profit, wellness-driven, customer committed.
Living our values
Our values represent who we are, what we stand for and the culture that guides us.
In all we do, we keep our values at the forefront.
Integrity and trust
We are respectful, ethical, honest and inclusive in all that we do.
Wellness and flexibility
We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities.
Customer committed
We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience.
Empowering potential
We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.
Open jobs
Browse and apply for open jobs at Alberta Blue Cross.
25 jobs found
Claims Auditor conducting health audits and investigations at Alberta Blue Cross. Collaborating with providers for compliance and reporting findings in a hybrid work environment.
Project Coordinator in User Experience team at Alberta Blue Cross. Supporting project intake, tracking, documentation, and stakeholder follow - ups for improved user experiences.
Manager leading product portfolio at Alberta Blue Cross while developing Product Managers and driving product strategy.
Security Analyst supporting IT Cybersecurity initiatives and operations at Alberta Blue Cross. Responding to incidents and collaborating on security improvements in a community - focused organization.
Journey Management Specialist at Alberta Blue Cross® enhancing customer experiences through data and collaboration. Leading customer journey management while working with cross - functional teams.
Team Manager leading high performing IT professionals at Alberta Blue Cross. Responsible for operations management and service delivery excellence with a focus on professional development and optimization.
Pharmacy Provider Relations Representative at Alberta Blue Cross handling inquiries from healthcare providers. Verifying claims and improving workflow processes in a remote contact center environment.
Director of IT Cybersecurity at Alberta Blue Cross leading strategy and operations for cybersecurity. Overseeing teams and ensuring risk management aligned with enterprise objectives.
Senior Financial Systems Analyst at Alberta Blue Cross focusing on financial data extraction and automation. Collaborating with IT and analytics teams to enhance financial reporting and decision - making.
RPA Developer designing automation solutions for Alberta Blue Cross, delivering production - grade automation with RPA and AI technologies. Collaborating with business teams and contributing to continuous improvement.
Team Manager in BA/QA responsible for business application management at Alberta Blue Cross. Leading the team towards service delivery excellence through mentoring and process improvement.
Data Engineer at Alberta Blue Cross designing and implementing data solutions for business analytics. Collaborating on data pipelines and analytics projects in a hybrid work environment.
Business Intelligence Analyst developing and delivering Power BI reports and collaborating with data teams at Alberta Blue Cross. Enabling users through training and supporting analytics initiatives.
Process Automation RPA Developer designing and delivering enterprise - grade automations using Microsoft Power Platform at Alberta Blue Cross. Collaborating with business teams to enhance customer experience.
Senior Power Platform Developer designing and building digital solutions for Alberta Blue Cross. Partnering with business teams to translate their challenges into scalable Power Platform implementations in a hybrid work setting.
Learning Pathways Specialist supporting capability development for Alberta Blue Cross. Collaborating with business partners to create structured learning pathways enhancing employee growth and organizational goals.
Director of IT Cybersecurity leading the Alberta Blue Cross cybersecurity strategy and overseeing a team of managers. Building relationships with executives and ensuring robust cybersecurity practices.
Claims Coordinator managing dental claims for Alberta Blue Cross. Ensures payments are timely, maintains strong customer relationships, and suggests process improvements in a remote setting.
Instructional Designer developing high - impact blended learning experiences for new hires at Alberta Blue Cross. Collaborating with stakeholders and subject matter experts while applying best practices in instructional design.