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About the role
- Solutions Engineer driving technical success in sales through compelling product demos and support in a B2B SaaS environment. Collaborating with teams to enhance demo effectiveness and conversion rates.
Responsibilities
- Conduct compelling, tailored product demonstrations across Case IQ's suite of solutions to help prospects understand value and capabilities.
- Partner with Account Executives throughout the sales cycle to craft winning demo strategies aligned to customer pain points, objectives, and workflows.
- Support discovery calls by uncovering technical requirements and positioning the right Case IQ solutions.
- Serve as a trusted technical advisor, ensuring customers understand how Case IQ solutions fit into their workflows and ecosystems.
- Collaborate with Marketing and Product teams to refine demo narratives, assets, and product messaging that support stronger conversion.
- Track and assess demo quality, conversion impact, and customer engagement metrics.
- Act as a primary point of contact for sales representatives needing demo support, objection handling, or product clarification.
- Share best practices across the sales organization, from demo setup and storytelling to handling complex product questions.
- Work with Sales and Product leadership to build repeatable demo frameworks and playbooks.
- Contribute to stronger demo consistency, clearer sales enablement, improved customer-facing technical narratives, and better visibility into demo performance or conversion patterns.
Requirements
- Bachelor’s degree and a minimum of 5 years in B2B software sales or solutions engineering, ideally within Compliance, Investigations, or Risk Management sectors.
- Proven ability to translate complex software capabilities into customer value through consultative demos and discovery sessions.
- Strong technical acumen across SaaS environments, integrations, and implementation workflows.
- Excellent presentation and communication skills, with an ability to adapt messaging for both executive and technical audiences.
- A collaborative, entrepreneurial mindset — excited to build and lead a high-performing Solutions Engineering team from the ground up.
Benefits
- Work remotely within a flexible work environment; our team spans 7 countries
- Competitive company-paid benefits plan starting day 1!
- Generous professional development budget.
- RRSP / 401k matching program
- Half-day Fridays in the summer.
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