Caseworker assessing Ontario Works eligibility and coordinating financial, employment, and social supports. Serving Peel Region residents through client - centred case management and community referrals.
About the role
- Senior Caseworker testing validated healthcare and pharma software for Cencora’s Canadian Innomar Strategies services. Leading functional, integration, regression, and user acceptance testing.
Responsibilities
- Determine the appropriate level of quality assurance oversight for various IT systems and applications.
- Coordinate with IT teams or third-party vendors to document requirements and prepare, develop, maintain, and execute complex test plans, scenarios, and scripts.
- Review unit testing documentation for validated systems before quality assurance and user acceptance testing.
- Create test plans and test summary reports.
- Design test scenarios and configuration data for functional, integration, challenge, and regression testing.
- Conduct testing in a live-like environment before formal testing.
- Execute test scenarios in accordance with approved plans.
- Document defects and organize triage meetings with stakeholders.
- Notify the Change Management team once approval is granted to schedule the RFC for promoting tested code to production.
- Provide support for security testing, environment preparation, batch schedule validation, performance testing, and automated testing.
- Participate in creating and updating process and application documentation.
- Facilitate user acceptance testing and contribute to third-party oversight or updates to test plans for assigned products.
- Ensure compliance with policies, procedures, and security rules.
- Perform other related duties as assigned.
Requirements
- At least three (3) years of related, progressively responsible experience in software testing or quality assurance.
- Bachelor’s degree in software engineering or a healthcare-related field.
- Experience testing healthcare, pharmacy, and ERP applications; pharmacovigilance experience preferred.
- Experience with integration testing or API testing.
- Experience with automated test management tools.
- Hands-on experience working with validated systems in a regulated industry.
- Experience with GxP systems validation is an asset.
- Experience auditing IT and validated systems is an asset.
- Experience creating and reviewing standard operating procedures (SOPs) is an asset.
- Ability to use automated enterprise testing tools.
- Experience with HP Quality Center, Jira, or Zephyr is an asset.
- Working knowledge of relevant technologies, tools, and software; knowledge of CDS, office productivity services, HP testing tools, or equivalent testing tools.
- Excellent teamwork, interpersonal, and relationship-building skills.
- Ability to communicate effectively, both verbally and in writing.
- Strong analytical, problem-solving, and conceptual skills.
- Excellent organizational skills and attention to detail.
- Ability to resolve system issues effectively and efficiently.
- Ability to prioritize workload and consistently meet deadlines.
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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