Analyste BI chez CAA - Québec, créant rapports et tableaux de bord. Transformant les données en recommandations pour soutenir les décisions et opérations.
About the role
- Intern supporting service provider claims submission process at Circular Materials. Responsibilities include managing contracts, submitting claims, and providing exceptional customer service remotely.
Responsibilities
- Support the service provider onboarding process.
- Create, update, and manage system contracts using SAP.
- Responding to inquiries from service providers to facilitate the claims submission process.
- Monitor claims submitted by service providers through the We Recycle portal.
- Communicate with service providers to obtain necessary information to support claims.
- Review and validate the accuracy of service provider submissions.
- Create purchase orders following claim validation.
- Report irregularities and service provider performance issues to management.
- Maintain pricing and related condition tables within the SAP system.
- Perform daily maintenance of team reports and logs.
- Support the development of monthly reports and executive dashboards.
- Provide exceptional customer service to internal / external clients.
- Conduct trend analysis to examine data stability and uncover insights.
Requirements
- Currently enrolled in a Post-secondary diploma/degree program in purchasing, business administration, supply chain or a related discipline.
- Experience in waste management, materials management and logistics, accounting, or related operational business activities is considered an asset.
- Strong computer skills including MS Excel (x-lookups, pivot tables).
- Experience with SAP and SharePoint is an asset.
- Excellent written, verbal, and presentation skills.
- Ability to translate complex data into simple, actionable insights for diverse stakeholders.
- High attention to detail and a strong focus on data accuracy and reliability.
- Strong problem-solving skills with a solution-oriented approach.
- Motivated to learn and develop, with the ability to work independently and manage multiple tasks simultaneously.
- Proven ability to work collaboratively across departments, building strong relationships with stakeholders to drive successful outcomes.
Benefits
- All CM employees work 40 hours per week, remotely from a Canadian home office environment.
- Extra or flexible hours may be required on occasion.
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