AI - first Development Manager leading developers building activation and agentic onboarding for Jane’s clinic management SaaS. Owning growth outcomes, experimentation, architecture, and responsible AI adoption.
About the role
- Engineering Manager leading enablement engineering teams at Coconut Software, an AI-powered branch performance platform for financial institutions. Owning people leadership, capacity planning, delivery, and operational excellence.
Responsibilities
- Lead, coach, and develop engineers through hiring, onboarding, 1:1s, feedback, performance management, and career growth
- Build stable, high-trust teams and foster learning from incidents
- Lead teams with roadmap-driven and operational/customer-focused work rhythms
- Create knowledge-sharing, cross-training, and pairing opportunities
- Own intake, triage, prioritization, and capacity planning
- Partner with Product Management and Product Design to shape requirements and align enablement work with the product roadmap
- Convert the Enablement roadmap into team plans, objectives, and success measures
- Re-sequence work as business and customer needs change
- Guide teams in delivering quality, secure, well-documented SDLC work
- Own on-call schedules, incident-playbook training, and incident response support
- Facilitate blameless incident reviews and action-item follow-through
- Track and report delivery and health metrics, including reliability, cloud cost, and developer experience
- Champion automation and continuous improvement
- Guide technical design discussions, review plans, and make domain decisions
- Partner on technical standards, reference architectures, and paved-road tooling
- Help teams adopt AI-assisted ways of working
- Support customer implementations and integrations with Professional Services and Enterprise clients
- Work cross-functionally to remove dependencies and blockers
- Help define and champion department-wide standards and processes
Requirements
- Proven experience running engineering enablement, such as platform engineering, DevOps/SRE, or data engineering
- Minimum 3 years of people leadership experience
- Proven experience managing engineering teams, including coaching, mentoring, performance management, and goal setting
- Prior hands-on engineering experience in an enablement domain
- Working knowledge of cloud infrastructure, CI/CD, observability, web application development, and/or modern engineering practices
- Experience owning intake, prioritization, and capacity planning without a dedicated Product Manager
- Experience leading on-call teams, including incident response, playbooks, and blameless reviews
- Comfortable working directly with Enterprise clients and technical teams
- Effective stakeholder relationship management across teams
- Foundational understanding of AI/LLM tools and interest in applying them to business and customer problems
- Experience leading more than one enablement discipline simultaneously is a nice to have
- Experience in fintech, banking, enterprise SaaS, or platform/API-based products is a nice to have
Benefits
- Flex-time and flex-days through Cabana Days
- Supported, flexible work environment
- Professional development, learning, and career opportunities
- Regular 1:1 coaching with your leader and executive team connection
- Health and dental benefits, virtual care, and disability top-up from day 1
- Virtual mental health and EAP platform
- WealthSimple GRSP and matching
- Annual Wellness Benefit ($1000 per year)
- Remote work anywhere in Canada
- Employee options
- Internet subsidy on each paycheck
- Tiki Bucks Incentive Program and bonuses
- Competitive salaries based on experience and expertise
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Software Development Manager leading B2B print and packaging platforms at SinaLite. Owning architecture, pricing systems, modernization, and development team growth.
Product Engineering Manager owning vendor selection, engineering, and delivery of equipment packages. Supporting Mantel’s molten - salt carbon - capture technology from specification through commissioning.
Software Development Manager leading engineering teams for LawDepot’s legal document creation platform and internal CMS. Shaping technical direction, delivery quality, AI adoption, and developer growth.
Engineering Manager leading remote teams building Supabase Spark, an agentic database platform. Owning people management, hiring, roadmap delivery, and incident response.
Engineering Manager leading Render’s billing engineering team. Owning usage metering, invoicing, reconciliation, and reliable cloud billing systems.
VP leading Aquatic Informatics’ engineering organization for water - data software and analytics. Defining platform strategy, modernizing products, and accelerating AI - enabled delivery.
Manager leading GM’s autonomous - vehicle diagnostics infrastructure team. Delivering reusable diagnostic platforms for autonomous - driving and active - safety systems.
Project Engineering Director leading multidisciplinary rail and transit infrastructure engineering for AtkinsRéalis. Overseeing design delivery, quality, safety, stakeholders, and complex Canadian transportation projects.
Software Engineering Manager leading teams, delivery processes, and DevOps practices at Aviso. Improving technology execution for a Canadian wealth management and investment services provider.