Lead CRM Developer at the Condominium Authority of Ontario, guiding development of Dynamics 365 services with a focus on solution architecture. Engage with cross-functional teams while mentoring developers and analysts.
Responsibilities
Manage and prioritize work across multiple products and service areas
Lead multiple CRM projects concurrently, from discovery through automated testing and deployment
Provide hands-on development expertise in Dynamics 365 CRM
Lead and mentor a cross-functional team of developers, business analysts, and quality assurance professionals
Configure and customize Dynamics 365 to meet business needs
Design and implement integrations between Dynamics 365 and third-party or in-house systems
Automate business processes using Microsoft Azure services
Apply CRM AI and Microsoft Copilot tools
Build and manage CI/CD pipelines with a DevSecOps mindset
Manage technical debt through proactive refactoring and system improvements
Identify and resolve technical issues promptly
Requirements
Bachelor's degree in Computer Science or a related field
7+ years of experience in Dynamics 365 CRM development, including customization, extensibility, workflows, plugins, and custom entities
Solid experience in solution architecture and systems integration
Proven experience leading and mentoring cross-functional teams
Strong understanding of the full software development lifecycle
Experience with CI/CD pipelines, DevSecOps practices, and automated testing frameworks
Strong proficiency in C# and version control with Git
Hands-on experience with Microsoft Power Automate and the wider Power Platform
Knowledge of CRM AI and Microsoft Copilot technologies
Experience with enterprise data management and governance
Excellent problem-solving and debugging skills, combined with strong communication and interpersonal skills
Benefits
100% employer-paid medical, dental, and vision coverage
Employer-matched RRSP/TFSA contributions
Flexible hybrid work model (two remote days per week)
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