Senior Google CCAIP Engineer configuring Google CCAI IVR, routing, and integrations. Supporting testing and UAT for Miratech’s global enterprise IT services clients.
About the role
- Senior BESS inverter engineer diagnosing performance issues across e-STORAGE’s utility-scale battery storage projects. Driving vendor corrective actions, retrofits, validation, and site rollouts.
Responsibilities
- Diagnose inverter-related performance issues across operating BESS projects
- Prioritize, investigate, and drive corrective actions with inverter vendors
- Perform root cause analysis using operational data, first principles, site evidence, and technical review
- Maintain vendor issue logs covering status, root cause, corrective action, validation, and closure
- Review vendor release notes, firmware updates, design changes, and retrofit proposals
- Define corrective actions, retrofit requirements, implementation plans, validation criteria, and deployment schedules with vendors
- Troubleshoot voltage, frequency, real power, and reactive power distribution issues
- Track retrofit rollouts across sites, including affected assets, owners, deployment status, validation evidence, risks, and closure criteria
- Ensure activities comply with safety protocols, engineering standards, and company policies
Requirements
- Engineering degree in electrical, computer, or mechanical engineering
- Minimum of five years of experience in renewable energy and/or battery energy storage
- Strong knowledge of inverter operation, dispatch control, firmware/software behaviour, controls logic, and hardware design considerations
- Power systems knowledge preferred, including voltage control, frequency response, and real/reactive power behaviour in grid-connected systems
- Experience troubleshooting inverter or BESS performance issues using operational data and event logs
- Experience managing corrective action or retrofit rollouts across multiple sites
- Proficiency with Excel, Smartsheet, or similar tools
- Knowledge and experience with SCADA protocols, including DNP3 and Modbus
- Familiarity with industrial communication networks, including fiber optics, network switches, and TCP/IP
- Clear technical communication with vendors, site teams, engineering, and management
- Ability to travel up to 20% of time; travel may be on short notice
Benefits
- Bonus
- Generous benefits package
- Health coverage
- Retirement plans
- Paid time off
- Supportive, collaborative environment
- Growth opportunities
- Performance bonuses
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