Senior Linux systems specialist supporting client infrastructure for a Linux, Open Source, DevOps, and Kubernetes consultancy. Managing alerts, patching, deployments, cloud systems, and infrastructure roadmaps remotely.
Responsibilities
Collaborate with the team and serve customers
Creatively solve technical problems with clients’ businesses in mind
Communicate and handle client requests
Handle client system alerts
Conduct client system patching and health checks
Perform deployments according to Standard Operating Procedures (SOPs)
Onboard new clients and create infrastructure-improvement roadmaps
Track time for all hours worked
Work some after-hours
Maintain and improve client infrastructure involving server support, infrastructure design, cloud management, data backups, network security, disaster recovery, Linux, open source, DevOps, and Kubernetes
Build strong customer relationships and continuously improve processes
Requirements
Advanced knowledge of Linux-based operating systems
Advanced knowledge of networking
Experience using AWS, Azure, Google Cloud (GCloud), and DigitalOcean
Debugging Unix-based operating systems and IP-based networking at a very low level
Experience with RHEL and Debian-based Linux distributions
Experience debugging container-based workloads and runtime tooling such as LXC/D, Docker, and Podman
Experience with container orchestration systems such as Kubernetes and Docker Swarm
Experience with Linux-based hypervisor systems and tooling such as KVM, Xen/XCP-ng, and Proxmox
Good scripting skills with Bash and Python
5+ years of experience performing the listed work
Willingness to work some after-hours
Canadian citizenship or permanent residency in Canada
2-year technical diploma (CIS or CS) or greater is listed as extra awesome
Experience with Linux consulting or contracting is extra awesome
Experience with ConnectWise or another ticketing and time-tracking system is extra awesome
Experience with Linux database performance tuning, debugging, clustering, and SQL is extra awesome
High-level networking experience is extra awesome
Software development experience is extra awesome
Certifications on AWS, Azure, Kubernetes, RHEL, or similar platforms are extra awesome
Resume and cover letter must include the word “Pepsi”
Benefits
Flexible work schedule (fully remote)
Paid dedicated server to tinker and play with
Autonomy
Culture encouraging personal and professional development
Opportunities to work with world-class talent
Dedicated mentors
Opportunities for career growth, learning, and making a difference
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