Dandy was created with one goal in mind: to modernize the dental lab process.
We’re the first dental lab of its kind.
Our platform is designed to level up practices by making the entire process effortlessly digital — from start to finish.

Dandy

bilingual

Dandy is a digital dental laboratory revolutionizing how dental practices scan, order, and collaborate on lab work. Dandy provides innovative technologies like intraoral scanners and digital workflows to thousands of dental practices, enhancing patient care and practice efficiency. The company offers a range of dental services and products, including crowns, dentures, and sleep apnea devices, with a focus on precision and fast turnaround times. Dandy's advanced digital dental technology supports real-time communication and design approvals, enabling dental professionals to deliver consistent, high-quality restorations and improve patient experiences.

Dandy was created with one goal in mind: to modernize the dental lab process.

We’re the first dental lab of its kind. Our platform is designed to level up practices by making the entire process effortlessly digital — from start to finish.

• Resolve complex clinical inquiries and time-sensitive escalations from frontline agents, Account Management, and cross-functional teams
• Manage booked calls to advise on and resolve complex practice-level case issues
• Serve as the primary escalation point for inbound clinical support tickets
• Provide customer service and clinical guidance to doctors in French and English via phone, live chat, video, and email
• Support Canadian French-speaking practices and U.S. customers during overlapping volume periods
• Liaise between doctors and the lab, translating clinical feedback and preferences into actionable outcomes for live orders
• Perform Quality Assurance reviews of agent work for clinical accuracy and adherence to standard operating procedures
• Coach new hires and provide specialized clinical training and ongoing frontline guidance
• Advise on and lead cross-functional projects improving clinical processes and outcomes
• Create, review, and update Knowledge Base articles, including French-language localization and doctor-facing communications
• Propose and oversee improvements to clinical knowledge and quality standards based on trends and doctor feedback

Clinical Support Expert, Bilingual French/English

Clinical Support Expert resolving complex dental cases for Dandy’s digital lab. Supporting Canadian doctors bilingually through escalations, QA, training, and doctor-lab coordination.

account-executive

• Qualify and close client leads through discovery calls
• Identify and call dentists' offices to drive new client acquisition
• Contribute to the direction of the growing sales team
• Track sales activity using Salesforce and strive to exceed sales goals
• Become an expert on the dental industry and Dandy value proposition
• Work with senior sales leadership to meet high-level KPIs and revenue targets
• Close deals, drive revenue, and help build sales infrastructure for Dandy’s growth

SMB Account Executive – Bilingual (French/English)

Bilingual Account Executive closing sales for Dandy, a technology company modernizing dental practices. Driving client acquisition, revenue growth, and sales infrastructure in Toronto.

full-stack-engineer

• Develop, maintain, and optimize the frontend architecture of world-class web applications supporting a robust suite of 3D design interactions.
• Implement highly performant and responsive 3D rendering and interaction features using THREE.js, WebGL, and related technologies.
• Design and build intuitive and efficient user interfaces (UI) and user experiences (UX) within the 3D application environment.
• Integrate frontend 3D tools with backend services, focusing on efficient data fetching, state management, and display of complex 3D data payloads.
• Collaborate with CAD and Backend engineers to integrate C++ and WASM components into the web application, ensuring seamless performance.
• Solve complex technical problems related to 3D graphics rendering, performance, and cross-browser compatibility.
• Craft code that meets our internal standards for style, maintainability, and best practices. Maintain and advocate for these standards through code review.
• Advocate for improvements to product quality, security, and rendering performance.

Software Engineer II – 3D/CAD

Frontend Software Engineer focusing on 3D Graphics for Dandy's web applications. Building intuitive user experiences and optimizing rendering performance in a remote-first environment.

• Define the Strategy: Lead the development of toolpath algorithms that serve as the core engine for Dandy’s next-generation dental lab automation.
• Multi-Modal Manufacturing: Build workflows for hybrid production—eg, 3D printing and injection molding, or 3D printing parts and then polishing or milling them back with high precision.
• Robotic Control: Develop novel robotic control mechanisms (6DoF) to automate high-dexterity tasks like polishing and finishing metal and acrylic partials.
• Bridging Software & Hardware: Research and implement toolpath simulation and collision avoidance algorithms to ensure "right-first-time" manufacturing.
• Cross-Functional Leadership: Partner across engineering and operations to transition theoretical robotics into production-ready deployments.
• Problem Solving: Solve the critical, high-impact manufacturing problems that are currently the bottleneck for global scaling.

Senior Software Engineer II, Toolpath Algorithms

Senior Algorithms Engineer developing toolpath algorithms for Dandy’s dental lab automation. Bridging the gap between digital design and physical production with innovative solutions.

engineering-manager

• Lead execution of the ML roadmap, managing a team focused on 3D deep learning and computer vision.
• Partner with product, engineering, and research stakeholders to align and execute technical strategy with business goals.
• Lead and grow a high-performing team of ML scientists, engineers, and researchers.
• Drive the development of computer vision models to extract structure from unstructured, information-dense 3D scans.
• Research and implement state-of-the-art methods for developing models to accomplish 3D generative AI tasks as well as conventional computer vision tasks.
• Collaborate with product and research teams to identify opportunities for improvement in our current product line and for enabling upcoming product lines.
• Manage large-scale datasets to develop both generic models as well as fine-tune models for specific applications.
• Develop evaluation methods to establish confidence in our datasets and models.
• Implement best practices for our MLOps pipelines, ensuring robust and scalable deployment of models.

Engineering Manager, Machine Learning

Engineering Manager leading a team focused on Machine Learning and Computer Vision for a dental tech company. Driving innovations in 3D scanning and manufacturing processes with cutting-edge technology.

Dandy was created with one goal in mind: to modernize the dental lab process. We’re the first dental lab of its kind. Our platform is designed to level up practices by making the entire process effortlessly digital — from start to finish.

Dandy

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5 jobs found

Clinical Support Expert, Bilingual French/English

Dandy

SMB Account Executive – Bilingual (French/English)

Dandy

Software Engineer II – 3D/CAD

Dandy

Senior Software Engineer II, Toolpath Algorithms

Dandy

Engineering Manager, Machine Learning

Dandy