Dayforce

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business-analyst

Dayforce is a cloud-based human capital management (HCM) platform developed by Ceridian. It provides integrated payroll, workforce management (time and attendance, scheduling), HR, benefits administration, and talent management capabilities as a SaaS solution for organizations to manage their employees and payroll processes. Dayforce is sold to businesses (B2B) and targets enterprise and mid-market customers seeking an all-in-one HCM platform.

• Play a critical role in enhancing the experience of employees, brokers, and clients across Westland Insurance
• Gather and analyze feedback, identify trends and workflow opportunities, and translate insights into practical improvements across systems, processes, and service experiences
• Collaborate closely with stakeholders across Operations, Technology, Learning & Development, and various insurance business lines
• Drive innovation, optimize workflows, and support meaningful organizational change
• Manage and prioritize employee-submitted ideas and improvement opportunities by assessing business needs, feasibility, business impact, urgency, and organizational priorities
• Partner with employees, brokers, and business leaders to gather and analyze feedback through various methods to identify trends, pain points, and improvement opportunities
• Investigate workflows, systems, and recurring operational issues to identify root causes and develop actionable recommendations and functional requirements
• Collaborate with teams across Marketing, Sales, IT, Compliance, Learning & Development, and insurance business lines to design and implement process and system improvements
• Stay informed on emerging technologies and industry trends to identify opportunities for innovation and efficiency
• Track satisfaction metrics and drive continuous improvement across employee, broker, and client experiences

Experience Analyst, Business Insurance

Experience Analyst enhancing employee and broker experiences through feedback analysis and collaboration at Westland Insurance. Driving innovation and optimizing workflows across insurance operations.

account-executive

• Manage large accounts by providing superior service to established trucking clients
• Drive new business by seeking out and developing relationships with potential trucking clients
• Prepare marketing submissions and proposals, negotiating favorable terms and conditions on behalf of your clients
• Be on the road regularly, traveling to client sites for in-person visits, building lasting relationships across Ontario

Account Executive, Benefits Insurance

Account Executive managing and growing a book of Benefits Insurance business in Mississauga, ON or Greater Toronto Area. Delivering innovative solutions while building relationships with trucking clients.

insurance

• Promote and educate clients on insurance products
• Take ownership of client relationships
• Help grow our presence and profile in the local community
• Deliver superior customer service that promotes client retention
• Uncover clients’ business challenges and act as a client advocate identifying their needs and providing recommendations
• Assist clients with their insurance needs by utilizing basic knowledge of underwriting principles
• Look for opportunities to grow your career

Commercial Insurance Advisor

Commercial Insurance Advisor promoting and educating clients on insurance products in Canada. Diverse role focusing on client relationships and community presence in Grande Prairie, AB.

content-manager

• Lead content and web strategy across Westland’s digital ecosystem, with accountability for website content, discoverability, engagement, and digital performance
• Own website content planning and optimization to support SEO, AEO, conversion performance, UX clarity, and customer intent
• Monitor and analyze website and content performance using GA4, Search Console, SEO platforms, and testing tools to identify optimization opportunities
• Use analytics and behavioural insights to identify friction points and improve user journeys, navigation, and conversion paths across digital properties
• Partner closely with digital, SEO, paid media, UX, analytics, and development teams to support acquisition and conversion goals
• Lead Westland’s thought leadership program, partnering with internal experts to develop blogs, white papers, and insight-driven content
• Ensure content and key web experiences are optimized for both traditional search and AI-driven answer environments
• Share performance insights and optimization recommendations with digital marketing leadership while helping build scalable content and web workflows

Content Manager, Web

Content & Web Manager leading digital strategy and optimization for Westland's digital presence. Collaborating with cross-functional teams to enhance content experience and customer engagement.

advisor

• Communicate with prospects and clients to determine and provide the best possible coverage, protection and customer service
• Build and maintain strong client relationships through proactive contact via email and phone
• Develop new business opportunities by binding new policies, securing expiry dates and cross and up-selling personal insurance products
• Support clients in the claims process
• Manage and review policy renewals in a timely basis in order to maintain high levels of client retention
• Collaborate with co-workers and managers to develop positive and effective office procedures
• Perform all other tasks as prescribed by management to ensure the best customer service for prospects and clients

Digital Service Advisor

Personal Lines Digital Service Advisor supporting clients in assessing and fulfilling their insurance needs. Remote role based in Ontario with a focus on personal insurance products and services.

Dayforce

Open jobs

5 jobs found

Experience Analyst, Business Insurance

Dayforce

Account Executive, Benefits Insurance

Dayforce

Commercial Insurance Advisor

Dayforce

Content Manager, Web

Dayforce

Digital Service Advisor

Dayforce