Claims advisor handling property and auto insurance claims for Desjardins. Investigating damage, negotiating settlements and supporting members, clients and practitioners remotely.
Responsibilities
Serve and maintain business relationships with members and clients for all claims
Handle low-complexity property insurance claims and all types of auto insurance claims
Investigate and approve claims in accordance with organizational standards and policies
Investigate damage, estimate costs and market value, review reports and documents, and determine settlement amounts
Settle claims according to standards, policies, quality commitments and contract terms
Work with all parties involved in claims
Negotiate agreements with providers
Assist members, clients and practitioners
Requirements
College diploma in a related field
A minimum of two years of relevant experience
Other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Action oriented
Communicates effectively
Customer Focus
Decision quality
Interpersonal Savvy
Nimble learning
Tech savvy
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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