Training Facilitator, Competency Development

Posted 3 weeks ago

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About the role

  • Training Facilitator delivering training programs for Desjardins' Competency Development Team. Facilitating engaging sessions and assessing training effectiveness.

Responsibilities

  • Deliver engaging and interactive training sessions virtually
  • Adapt to meet the diverse learning styles and needs of participants
  • Facilitate discussions, activities, and exercises to enhance learning and retention
  • Contribute to simplifying and improving the M/C experience during interactions
  • Stay connected to operations and master systems and business expertise
  • Understand the pedagogical intentions and learning objectives to ensure the transfer is adapted to the learner
  • Engage diverse audiences
  • Manage multiple training activities simultaneously

Requirements

  • Bachelor’s degree in education, Training or in related field
  • A minimum of three years of relevant experience
  • Experience as a training facilitator (presentation and facilitation skills), or similar role, with a background in instructional design and adult learning principles
  • Holds OTL (Other than Life) license
  • Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Proficiency in Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
  • Expertise with core business systems (e.g. PROV/VENT, Property & Casualty System (PCS)), processes and products
  • Available to work flexible hours to accommodate Ontario and Alberta time zones
  • Ambiguity, Communicates effectively, Interpersonal Savvy, Plans and aligns, Resourcefulness, Situational adaptability

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridMississaugaCanada

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