Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Training Facilitator delivering training programs for Desjardins' Competency Development Team. Facilitating engaging sessions and assessing training effectiveness.
Responsibilities
- Deliver engaging and interactive training sessions virtually
- Adapt to meet the diverse learning styles and needs of participants
- Facilitate discussions, activities, and exercises to enhance learning and retention
- Contribute to simplifying and improving the M/C experience during interactions
- Stay connected to operations and master systems and business expertise
- Understand the pedagogical intentions and learning objectives to ensure the transfer is adapted to the learner
- Engage diverse audiences
- Manage multiple training activities simultaneously
Requirements
- Bachelor’s degree in education, Training or in related field
- A minimum of three years of relevant experience
- Experience as a training facilitator (presentation and facilitation skills), or similar role, with a background in instructional design and adult learning principles
- Holds OTL (Other than Life) license
- Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Proficiency in Microsoft Office Suite and virtual training platforms (e.g., Microsoft Teams)
- Expertise with core business systems (e.g. PROV/VENT, Property & Casualty System (PCS)), processes and products
- Available to work flexible hours to accommodate Ontario and Alberta time zones
- Ambiguity, Communicates effectively, Interpersonal Savvy, Plans and aligns, Resourcefulness, Situational adaptability
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria.
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