Dropbox principal leading enterprise competitive intelligence across Dropbox Core, DocSend, Sign, and Dropbox Protect. Translating market signals into strategy, enablement, and executive recommendations.
Responsibilities
Lead Dropbox’s enterprise competitive intelligence program across Dropbox Core, DocSend, Sign and Sign API, and Dropbox Protect
Establish a company-wide operating model for collecting, prioritizing, analyzing, distributing, and measuring competitive intelligence
Translate competitor launches, pricing and product changes, AI developments, customer feedback, and market shifts into actionable recommendations
Produce executive briefings, competitive points of view, rapid-response analysis, battlecards, alerts, and market coverage
Own and modernize Dropbox’s win/loss program and create feedback loops into positioning, enablement, product strategy, and go-to-market decisions
Equip customer-facing teams to compete more effectively and strengthen differentiation, objection handling, field confidence, and competitive activation
Use AI, automation, and modern research platforms to scale the program and maintain a trusted network of competitive contributors
Partner with Sales, GTM Strategy, Product Marketing, Product, Research, Revenue Operations, Analyst Relations, and Communications
Requirements
10+ years of experience in competitive intelligence, product marketing, market strategy, corporate strategy, or a related B2B SaaS discipline
Demonstrated ownership of an end-to-end competitive intelligence program, including executive intelligence, win/loss analysis, field enablement, and strategic recommendations
Record of translating complex qualitative and quantitative signals into clear points of view influencing product, go-to-market, or revenue decisions
Deep experience partnering with Sales, GTM Strategy, Product Marketing, and Product teams in competitive markets and customer situations
Strong executive presence and ability to communicate concise, evidence-based recommendations to senior leaders
Excellent cross-functional leadership skills and ability to drive action without formal authority
Exceptional analytical, written, verbal, and visual communication skills
Preferred: experience in AI-powered software, content management, collaboration, e-signature, document workflows, or security markets
Preferred: experience building or modernizing competitive intelligence across a multi-product portfolio or decentralized organization
Preferred: familiarity with Crayon, Clozd, and AlphaSense, including AI and automation for research, synthesis, and delivery
Preferred: experience partnering with Revenue Operations or Sales Operations to measure program adoption, decision influence, and business impact
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